Policies

CANCELLATION POLICY

Ten (10) business days before the start of the class are required for canceling any class in order to receive a full refund less $50 processing fee for each course registered. There is no processing fee is charged if the student reschedules the class to a later date.

Cancellations or reschedules received five (5) to ten (10) business days before the class start date will result in a $100 cancellation fee.

Cancellations or reschedules received within Five (5) business days before the class start date will result in forfeiture of payment except in the case of illness (with doctor's note on letterhead); the death of an immediate family member; or inclement weather. No shows will result in a forfeiture of the full tuition price.

Any and all fees paid toward classes canceled by the University of Houston-Downtown will be promptly refunded or applied to a later class date at the customer's discretion. All registrations will be confirmed.

Any cancellation made by the student for an online class is not eligible for a refund.

The University of Houston-Downtown reserves the right to cancel or reschedule classes with insufficient enrollment.

The University of Houston -Downtown reserves the right to dismiss any student for unbecoming behavior (disrespectful, demeaning, disruptive, condescending, hostile, etc) or poor classroom performance.The students removed in this manner are not entitled to a refund.

PRINTING RECEIPT

Here are the steps to view/print receipt for the registration fee paid for the course:

1. Follow link to log in with the username and password that you set when you created to register for the course.
2. Click My Account menu option (located on the left side).
3. Click View/Pay Invoices menu option and select the invoice/receipt you would like to print.
5. Click on the invoice number of the listed invoice(s) to view or print the invoice.
4. Logout of the system