Student Technology Recommendation

This guide outlines the minimum and recommended specifications for devices, software, and internet connectivity to ensure a smooth experience with UHD’s online learning tools.
For additional details—including computer lab access, discounted computers and software and FAQs—visit the Student Computer Access Expectations and Assistance  page.

Note: All UHD computer labs meet or exceed these recommendations. Students are encouraged to use these labs if their personal devices do not meet the specifications below.

1. Computer Hardware Recommendations

A desktop or laptop less than 5 years old is strongly recommended.
While tablets and smartphones can handle basic tasks, they are not suitable for exams or major assignments.

Hardware Notes: 

• SSD vs HDD: Solid State Drives (SSD) significantly improve performance over traditional hard drives.
• Chromebooks: Not recommended; may be incompatible with Canvas and third-party tools.
• Peripherals: Ensure your device has a microphone (built-in or via webcam/headset).

2. Software Recommendations

Keep your operating system and browser updated for security and compatibility.

Operating System (OS):

• Windows 11
• MacOS 12 (Monterey) or newer
• Mobile (for supplemental use only): iOS 16 / iPadOS 16 or newer; Android 12 or newer

(Windos OS software is available to all registered UHD students through Azure Dev Tools for Teaching)

Web  Browsers:

Use the latest version of a modern browser for the best compatibility with Canvas and other UHD systems:

• Recommended: Download Mozilla Firefox  Download Google Chrome
• Compatible: The latest version of Microsoft Edge is also supported.
• Not Supported: Do not use Internet Explorer. This browser is obsolete and will not work with Canvas.

Productivity Software

• Microsoft 365 Available for free to all UHD students. This includes Word, Excel, PowerPoint, and Teams 
• Adobe Acrobat Reader For viewing, printing, and signing PDF documents.

3. Internet Connection Requirements

A stable, high-speed connection is essential for online learning.

• Minimum: 1.5 Mbps download (basic tasks, SD video)
• Recommended: 10 Mbps download / 2 Mbps upload (HD video, Zoom/Teams)
• Connection Type: Wired (Ethernet) is more reliable than Wi-Fi
• Shared Networks: Limit streaming or gaming during class sessions to preserve bandwidth

4. Online Coursework & Meetings (Canvas, Zoom, Teams)

For Canvas, Zoom, and Teams:

• Use a desktop or laptop for exams and graded work
• Close unnecessary apps to free resources
• Turn off video if bandwidth is limited
• Mute your microphone when not speaking

Mobile Devices

• OK for: Viewing content, watching videos, checking announcements
• Not recommended for: Quizzes, exams, assignment submissions, or graded discussions

• For a full list of compatible systems, see the supported Canvas browsers. Canvas Support page.

5. Get Help & Resources

• Check your device specs:

  • Windows: Start > Settings > System > About
  • macOS: Apple menu > About This Mac

  On-Campus Labs: UHD labs provide computers that meet these recommendations.
  Student Support: Visit the Student Computer Access Expectations and Assistance page for discounts and help.