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Policies & Procedures

Your Role in Information Security at UHD

Information Security at UHD is everyone's responsibility. This information is provided to assist UHD students, faculty, staff, alumni and visitors in doing their part to help keep UHD information and systems to which they have access secure. It will also help the university to comply with relevant laws, regulations, policies and procedures (see below).

Other relevant security information to help you protect your PC and gather additional information is included on the supplemental tabs on this web site (see "Protect Your PC", "Clean It Up", and "Need Help?" above).

UHD Policies

UH System Policies

State Laws

Federal Laws

State Agency Resources

How to Protect Your PC

It is important to maintain updated computer virus software and security updates in an effort to protect your computer from viruses and malicious exploits that have the potential to cause damage and/or perform unwanted/unauthorized functions on your computer.

Keep Your PC Clean

The links and documents below provide additional information and access to available tools that will help keep your computer free of viruses and malicious software.

Contact Information

The Information Technology Service Desk is the centralized location for the university community to contact for all technology issues, including information security concerns or incidents.

Students may contact either Student Technology Services located in the Academic Computing Labs during lab operating hours or the Service Desk 7 a.m.–midnight daily.

Faculty and Staff may contact the Service Desk directly by phone, in person, via remote desktop management, or email. Security concerns should be reported to the Service Desk at the earliest possible point to ensure University systems and information are not compromised in any way. Information Security concerns and issues may also be reported directly to the Information Technology Department.


Information Technology Office
Location: S700
Phone: 713-221-8400
Office Hours:
Monday–Friday: 8 a.m.–5 p.m.

Student Technology Services
Location: S800/C300/B200
Phone: 713-221-8540
Lab Hours

IT Service Desk
Location: ACAD 700
Phone: 713-221-8031 (x3000)
Office Hours:
Daily 7 a.m.–midnight

Technology Learning Services
Location: ACAD 700 (TTLC)
Phone: 713-221-8200
Office Hours:

Monday–Thursday: 7:30 a.m.–6 p.m.
Friday: 7:30 a.m.–5:30 p.m.