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This document provides instructions on downloading and configuring the Palo Alto VPN client called Global Protect. A VPN client is needed to access on-campus resources, including your desktop computer, from an off-campus computer.

For Mobile Devices 

Please disconnect from UHD Wi-Fi or be off-campus to configure VPN on mobile devices.

  1. Download the "GlobalProtect" app from the mobile app store.
  2. Enter for the portal address. 
  3. Enter your UHD credentials


For Linux OS

If you are running Linux operating system in your computer, download this Global Protect file.


For Windows or MacOS

Download & Configure Global Protect (Palo Alto VPN Client)

  1. Go to Please note that this page is ONLY accessible from off-campus.
  2. Enter your current network credentials.

    Palo Alto VPN Login Screenshot 

  3. Select the version you will want to install on your computer either Windows or macOS.

    Palo Alto Download Version Client 

  4. Run the installation by confirming on the next few screens by selecting the "Next" button.
  5. At the completion of the installation, select "Close".

Launch Global Protect (Palo Alto VPN Client)

  1. Select Global Protect from the Program listing or<
    • (Windows) select the Globe icon from the taskbar.
    • (macOS) select the Globe icon from the Apple menu bar.
  2. When you launch the application the first time you will be asked to enter a portal address.
    • Please enter the following information for the portal address:

    Palo Alto Login Screenshot 

  3. Enter your current network credentials to connect to VPN. You may also be asked to type in your username which is your full email address. 
    Login Password Screenshot
  4. You will be prompted by Duo to provide two-factor authentication. Please select your authentication method of choice. Extensive information on using Duo may be found on our Duo Two-Factor Authentication page.
  5. After you are connected and/or ready to disconnect, go to the VPN client and select "Disconnect"

    connected screenshot