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Proofpoint

​Proofpoint is an email protection service provided to protect faculty, staff and students from phishing email messages. Proofpoint Targeted Attack Protection, helps protect your email from targeted attacks and phishing attempts. It works in two ways by scanning and blocking malicious links and attachments.

Daily Digest

One of the features offered by Proofpoint is a daily digest email showing messages Proofpoint has quarantined to prevent users from receiving these unwanted messages in their inbox. The messages in your personal Digest represents emails that have been filtered and sorted into different categories, giving you an opportunity to take action on them. 

The generated report contains a detailed list of items currently present in the user email Quarantine.
quarantine.png

Spam - Quarantined
Spam emails, also known as Unsolicited Commercial Email (UCE), are unwanted and questionable emails that usually prompt for a user response or action. These types of emails can contain advertisements, malware, or phishing attempts.

Low Priority Mail - Quarantined
Low Priority Mails are subscription based email such as a mailing list that has the option for you to unsubscribe.


The report allows users to:
​Preview
​Allows the user to preview the message that was quarantined. This can be done by clicking on the message.
​Release
​Allows the user to release a specific email from a sender one time.
This release function dose not update the Proofpoint Essentials spam learning engine and does not create any rules in relation to the sender.
​Release and Allow Sender
​Allows the user to have the desired message released immediately and inform Proofpoint Essentials
to create a Whitelist(Allow) rule between the sender and recipient so that mail will not be qualified as Spam from this sender in future. 
It further helps the Proofpoint Essentials engine learn that this sender is not a spammer and update our understanding for the entire company.
​Block Sender
​Adds the sender to the blocked sender list to ensure these messages are blocked regardless of content in the future.
​Request New Digest
​Requests the latest version of the digest to be delivered to your Inbox. This is available under the options dropdown menu.

Report Suspicious Email PhishAlarmIcon.png

Outlook Desktop Client

A new button, Report Suspicious Email, on your Outlook Client ribbon will appear to allow you to report spam or phishing emails.

  1. Select the spam/phishing email.
  2. Click on the Report Suspicious Email button on the Outlook ribbon.
  3. A new window will appear, to confirm that you want to report the suspicious email. Click Report Suspicious Email.
  4. A message thanking you for reporting the suspicious email will pop up. Click Close.

Outlook Web Access (OWA)

  1. Select the spam/phishing email.
  2. Inside the email message click on the three dots on the top right. (...)
  3. At the bottom of the dropdown menu select Report Suspicious Email.
  4. A new window will appear, to confirm that you want to report the suspicious email. Click Report Suspicious Email.
  5. A message thanking you for reporting the suspicious email will pop up. Click Close.

Mobile Devices

Please note you must use the Microsoft Outlook mobile application to report suspicious emails on your mobile device.

  1. Select the spam/phishing email.
  2. Inside the email message click on the three dots on the top right. (...)
  3. Click on the Report Suspicious Email icon.
  4. A new window will appear, to confirm that you want to report the suspicious email. Click Report Suspicious Email.
  5. A message thanking you for reporting the suspicious email will pop up. Click Close.

You can also send spam or phishing emails to security@uhd.edu if you prefer.

Proofpoint FAQs

Where is my quarantined email?

You can access your quarantined emails at the following link: https://quarantine.uhd.edu:10020/

What is a digest?

The digest is a collection of all your quarantined emails that Proofpoint was able to identify as spam or malicious.

How often will I get my digest?

The digest is sent out daily, but can be requested and accessed anytime by visiting the following link. https://quarantine.uhd.edu:10020/

How do I block an individual or a company?

Visit the Proofpoint quarantine portal and select the Lists option at the bottom of the page. There you can add new entries for specific email address to block. To block a whole company or organization simply type the last part of their email (@example.com).




Last updated 12/7/2020 6:29 PM