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Cisco Phone Interface

Phone Buttons and Keys

ICON

FEATURE

Settings
Applications/Settings: Call history, preferences, accessories, administrative settings and more
contactsContacts: Personal and Corporate Directory options
voicemailorvoicemail
Voicemail: Automatically dials Voicemail system (x3995 On Campus / 713-223-7999 Off Campus). 

volume or volume

Volume: Ringer and call volume adjustment
headset
Headset: Pick up call, initiate call, or end call with headset set as audio path.
speakerphone or speakerphone
Speakerphone: Pick up call, initiate call, or end call with speakerphone set as audio path.
mute
Mute: Mute your audio. Lit red when on.
Back
Back: Return to previous screen or menu
Release
Release: End connected call or session
NavigationorNavigation
Navigation pad: Directional navigation in menus. Center button selects.
Transfer
Transfer: Transfer call to another number
conference
Conference: Create a conference call with up to 6 participants
HoldorHoldHold: Places a connected call on hold

*Note: Some button icons may differ depending on your phone model. In cells more than one icon, the second icon corresponds to model 88xx phones and 69xx phones.

Soft Keys and Session Buttons

69xx series phone:

6941 Soft Keys and Buttons 

88xx series phone:

88xx Soft Keys and Buttons 

Programmable/Session Buttons: Programmable button options, as well as buttons with varying options depending on location in phone menu. Often times indicate call state (see table below).
  1. Session/Line Buttons: Buttons with varying options depending on location in phone menu. Often times indicate call state (see table below).
  2. Soft Keys: Keys display different options depending on your menu location. Home screen buttons correspond to New CallForward AllRedial, and More options.

Call State Color Indicators

COLOR/STATE

FEATURE

Solid Green
Solid Green: Connected call or outgoing call not yet connected
Pulsing Green
Pulsing Green: Held call. Pressing button resumes call.
Flashing Amber
Flashing Amber: Incoming call. Pressing button answers call.
Solid Red
Solid Red: Shared line in use remotely.
Pulsing Red
Pulsing Red: Shared Line call put on hold remotely

 

Last updated 3/23/2021 11:13 AM