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Library Assistant

Basic Position Information

Job Code: 5446

Title: Library Assistant

Department: Library

Essential Personnel: N

Job Family: Academic Administration

Job Sub-Family: Library

FLSA Classification: NE

Job Grade: 09

Grade Min: $32,995

Grade Mid: $38,769

UHD Succession Plan: N/A

Criticality of Position: N/A

Career Ladder: Pre-Defined

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Library Assistant makes the library's resources and information readily available to users, by creating and maintaining an accurate and up-to-date catalog of library resources, and to make new library materials available on a timely basis.


  • Catalogs and classifies library materials; maintains the catalog database
  • Makes new physical library materials shelf-ready; repairs damaged library materials; discards materials selected for withdrawal; and compiles statistics for materials added and withdrawn from the collection
  • Provides assistance to university members by completing daily circulation tasks, maintaining accounts, and providing general customer service
  • Receives and processes intercampus delivery requests, shipping and placing items on hold for patrons as required
  • Signs receiving reports for electronic resources; checks their accuracy
  • Receives and processes invoices, checking invoice records for errors, and investigating and resolving invoicing and payment issues with vendors as necessary
  • Assists university students and faculty in locating library resources in both physical and electronic form; lends physical resources to students and faculty who would like to borrow them; removes items brought back to the library from patrons' accounts
  • Tracks the number of people use the library each day, based on a daily electronic gate count
  • Supervises and delegates tasks to student workers as required
  • Performs all necessary data entry tasks

Marginal Duties

  • Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

  • May supervise Student Employees

Delegation of Work:

  • May assign work to subordinate(s)

Supervision Given:

  • May supervise the work of student workers


Required Education:

  • Minimum of 30 hours of completed college coursework

Required Experience:

  • Minimum of one (1) year of job-related experience


  • None required

Preferred Qualifications

  • Completion of college coursework in the field of Humanities or Library Science is preferred;
  • Certification or experience with financial software and library system software is preferred

Knowledge, Skills and Abilities


  • Knowledge of the national cataloging standards, the Dewey Decimal Classification, and the MARC cataloging format, and the related trends, issues, and accepted practices;
  • Knowledge of the physical processing of library materials such as applying security devices, book covers, and labels;
  • Knowledge of repairing damaged books and audiovisual discs


  • Good technical skills, including proficiency in MS Office, SharePoint, cataloging applications, and integrated library software;
  • Strong analytical and problem solving skills; excellent interpersonal, customer service, and communication skills; good attention to detail


  • Ability to work independently and as part of a team;
  • Ability to perform basic administrative tasks;
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community

Work Location and Physical Demands

Primary Work Location:

  • Works in an office and library environment

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
  • Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors
  • Must have the ability to move items of up to 50lbs

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.


  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.


  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.


  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.


  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Student Success Indirect Support

  • Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
  • Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
  • Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
  • Helps students build peer support networks.
  • Encourages student participation in out-of-class activities.
  • Provides encouragement and guidance to foster student success.
  • Treats students with respect
  • Maintains the learning environment to ensure quality and/or sound pedagogy.

This job description may not encompass all duties and responsibilities associated with the position.