Assistant Director, Undergraduate Studies
Basic Position Information
Job Code: 2330
Title: Assistant Director, Undergraduate Studies
Department: College of Business
Essential Personnel: N
Job Family: Enrollment Management
Job Sub-Family: Admissions
FLSA Classification: E
Job Grade: 15
Grade Min: $58,809
Grade Mid: $70,571
UHD Succession Plan: N
Criticality of Position: N/A
Career Ladder: In-Range
Campus Security Authority: Y
Screening Committee: N
Motor Vehicle Record Check: N
The Assistant Director of Undergraduate Studies develops and implements programs and strategies for undergraduate students. The Assistant Director advises, counsels, and assists undergraduate students with registration and the application process.
- Develops and implements recruiting programs and strategies for prospective business majors from feeder community colleges
- Advises, counsels and assists undergraduate students with registration and application process, maintaining all relevant records and data
- Creates presentation to potential business students from the feeder community colleges
- Develops relationships with community colleges advising and transfer centers to promote the undergraduate business majors to their students
- Assists in developing strategies to support student success, focusing on auditing student records and providing advice on career plans
- Follows-up with prospective students who expressed an interest in pursuing a business major
- Advises prospective transfer students, applicants, and newly admitted students on college majors and requirements
- Provides oversight, direction, coordination, accountability and management support for all activities and initiatives within the undergraduate programs
- Performs all other duties as assigned
- Leads the work of assigned student workers
Delegation of Work:
- Follows up to ensure tasks and projects are completed within reasonable timeframes
- Assigns projects and tasks with clear instructions and work expectations
- Bachelor's degree
- Minimum of four (4) years of related job experience
- Relevant experience in academic advising, recruiting and outreach
- Experience working with community colleges advisors and students
- None required
- Master's degree is preferred
- Fluency in languages spoken by groups of potential business majors (other than English)
Knowledge, Skills and Abilities
- Knowledge of graduate programs in a higher education environment and the related trends, issues, and accepted practices;
- Knowledge of undergraduate program admissions requirements and prerequisites;
- Knowledge of relevant university policies and procedures
- Strong analytical and problem solving skills;
- Excellent interpersonal and communication skills;
- Good organizational skills
- Ability to make presentations;
- Ability to communicate effectively with a wide range of individuals and constituencies in a diverse university community
Work Location and Physical Demands
Primary Work Location:
- Works in an office environment
- Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements;
- Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
- Must have precise hand-eye coordination and the ability to identify and distinguish colors
- Must have the ability to move items of up to 30lbs.
Position Specific Competencies
Commitment to Excellence - UHD
- Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
- Continuously strives to improve work performance.
- Accepts responsibility for his/her commitments to the university.
- Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.
- Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
- Accepts responsibility for his/her actions.
- Respects and complies with department and university policies, procedures, and work rules.
Respect and Cooperation
- Treats others with courtesy, respect, and dignity in the workplace.
- Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.
- Possesses required job skills and knowledge.
- Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.
- Takes responsibility to accomplish job assignments within reasonable deadlines.
- Willing to accept new projects and/or commitments.
- Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
- Arrives to work on time prepared and ready to contribute.
- Willingly adjusts to changing work assignments or conditions.
- Open to changes in operational procedures, technology, and/or organizational structure.
- Views changes as opportunities for learning and professional development.
- Displays a positive attitude to encourage others.
- Promptly responds to changes in work priorities and/or unexpected circumstances or situations.
- Demonstrates the ability to advise and assist university students and/or prospective students with academic plans and course selection, financial options, career plans, and/or student opportunities.
- Shares relevant knowledge and insight to apprise students of the university's programs and services.
- Provides encouragement and guidance to foster student success.
- Listens and responds to student requests and concerns with patience and understanding.
- Treats students with respect.
Building External Relationships
- Demonstrates the ability to build rapport and develop relationships with external constituents.
- Displays a genuine interest in constituents' ideas and concerns, and pursues mutual interests and aspirations between the university and external constituents.
- Builds trust and forms alliances through shared respect and cooperation.
- Formulates plans and strategies to proactively resolve anticipated problems.
- Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
- Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.
- Supervises the work of staff employees.
- Sets clear goals and expectations within reasonable timeframes.
- Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
- Provides mentorship and guidance by sharing expertise and best practices.
- Supports staff by providing essential resources, professional development opportunities, and open communication.
- Promptly addresses performance issues with appropriate measures and discretion.
Computer/Automated System Proficiency
- Proficient in the use of university applications or automated systems to perform job duties.
- Complies with related policies, procedures, and work rules to maintain system security and data integrity.
Student Success Indirect Support
- Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
- Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
- Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
- Helps students build peer support networks.
- Encourages student participation in out-of-class activities.
- Provides encouragement and guidance to foster student success.
- Treats students with respect
- Maintains the learning environment to ensure quality and/or sound pedagogy.
This job description may not encompass all duties and responsibilities associated with the position.