Student Grievance Contact Information for Individual States
Alabama
Alabama Commission on Higher Education
Tivoli Nash
Email: tivoli.nash@accs.edu
Telephone: 334-293-4650
Link: http://ache.edu/
Alaska
Alaska Commission on Postsecondary Education
Tyler Eggen
Email: eed.acpe-ia@alaska.gov
Telephone: 907-465-6741
Link: http://akadvantage.alaska.gov/
Arizona
Arizona State Board for Private Postsecondary Education
Keith Blanchard
Email: keith.blanchard@azppse.gov
Telephone: 602-542-5769
Link: http://ppse.az.gov
Arkansas
Arkansas Department of Higher Education
Alana Colburn
Email: alana.colburn@adhe.edu
Telephone: 501-371-2000
Link: http://adhe.edu
Colorado
Colorado Department of Higher Education
Heather DeLange
Email: Heather.delange@dhe.state.co.us
Telephone: 303-862-3001
Link: http://cdhe.colorado.gov
Connecticut
Connecticut Office of Higher Education
Emily Bjornberg
Email: emily.bjornberg@ct.gov
Telephone: 860-947-1824
Link: https://portal.ct.gov/ohe
Delaware
Delaware Department of Education
aQuena Williams
Email: aquena.williams@doe.k12.de.us
Telephone: 302-735-4223
Link: http://www.doe.k12.de.us/
Florida
Florida Department of Education
Michael Santoro
Email: Michael.santoro@fldoe.org
Telephone: 850-245-3200
Link: https://fldoe.org
Georgia
Nonpublic Postsecondary Education Commission
Pat Neri
Email: patn@gnpec.ga.gov
Telephone: 770-414-3235
Link: https://gnpec.georgia.gov
Hawaii
Department of Commerce and Consumer Affairs
Office of Consumer Protection
Email: ocp@dcca.hawaii.gov
Link: https://cca.hawaii.gov/ocp/
Idaho
Idaho Board of Education
Email: board@edu.idaho.gov
Telephone: 208-334-2270
Link: https://boardofed.idaho.gov
Illinois
Illinois Board of Higher Education
Nkechi Onwuameze
Email: complaints@ibhe.org
Telephone: 217-782-2551
Link: https://complaints.ibhe.org
Indiana
Indiana Commission for Higher Education
Ross Miller
Email: complaints@che.in.gov
Telephone: 317-232-1033
Link: https://www.in.gov/che/2744.htm
Iowa
Iowa Department of Education-Bureau of Iowa College Aid
Postsecondary Authorization Admintrators
Email: student.complaintsica@iowa.gov
Telephone: 877-272-4456
Link: https://educate.iowa.gov/higher-ed/student-complaints
Kansas
Kansas Board of Regents
Jennifer Armour
Telephone: 785-430-4288
Email: complaints@ksbor.org
Link: https://kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Kentucky
Kentucky Council on Postsecondary Education
CPE Consumer Complaint
Telephone: 502-573-1555 (complaints must be in writing)
Email: cpeconsumercomplaint@ky.gov
Link: https://cpe.ky.gov/campuses/consumer_complaint.html
Louisiana
Louisiana Board of Regents
Courtney Britton
Telephone: 225-219-7150
Email: courtney.britton@laregents.edu
Link: https://www.laregents.edu/proprietaryschools/
Maine
Maine Department of Education
Michael T. Perry
Email: highered.doe@maine.gov
Telephone: 207-624-6600
Link: https://maine.gov/doe/home
Maryland
Maryland Higher Education Commission
Alexandra Chaillou
Email: collegiatecomplaint.mhec@maryland.gov
Telephone: 410-767-3301
Link: https://mhec.maryland.gov/institutions_training/SiteAssets/Pages/colleges_universities/index/MHEC%20Complaint%20Process.pdf
Massachusetts
Massachusetts Board of Higher Education
Tiamekia Cezaire
Email: tcezaire@dhe.mass.edu
Telephone: 617-994-6963
Link: https://www.mass.edu
Michigan
Michigan Department of Labor & Economic Opportunity- Employment Training
Telephone: 517-335-5858
Link: https://www.michigan.gov/leo/bureaus-agencies/wd/pss
Minnesota
Minnesota Office of Higher Education
Kate McCartan
Email: kate.mccarta@state.mn.us
Telephone: 651-259-3912
Link: https://ohe.mn.gov
Mississippi
Mississippi Commission on College Accreditation
Telephone: 601-432-6198
Fax: 601-432-6225
General Link: http://www.ihl.state.ms.us/mcca/
Missouri
Missouri Department of Higher Education and Workforce Development
Joshua Fischer
Email: joshua.fischer@dhewd.mo.gov
Telephone: 573-522-1377
Link: https://dhewd.mo.gov
Montana
Montana University System, Office of the Commissioner of Higher Education
Hannah Tokerud
Email: stateauthorization@montana.edu
Telephone: 406-449-9173
Link: https://mus.edu/che/arsa/StateAuthorizations/Outside.html
Nebraska
Nebraska Department of Education-Investigations Office
Telephone: 402-471-2295
Link: https://www.education.ne.gov
Nevada
Nevada Commission on Postsecondary Education
Telephone: 702-486-7330
Link: https://www.cpe.nv.gov
New Hampshire
New Hampshire Department of Edcuation
Dr. Nicholas Marks
Email: Nicholas.W.Marks@doe.nh.gov
Telephone: 603-271-0257
Link: https://education.nh.gov
New Jersey
New Jersey Office of the Secretary of Higher Education
Cecilia Williams
Email: Cecilia.Williams@oshe.nj.gov
Telephone: 609-292-2223
Link: https://www.nj.gov/highereducation
New Mexico
New Mexico Higher Education Department
Alicia Armijo
Email: HigherEd.Info@hed.nm.gov
Telephone: 505-476-8411
Link: https://hed.nm.gov/students-parents/student-complaints
New York
Office of College and University Evaluation
Telephone: 518-486-3633
Link: https://nysed.gov/college-university-evaluation
North Carolina
North Carolina Licensure and State Information
Kaity McNeill
Email: stateauthorization@northcarolina.edu
Telephone: 919-962-4550
Link: https://www.northcarolina.edu/post-secondary-education-complaints/
North Dakota
North Dakota State Board for Career and Technical Education
Michael Netzloff
Email: mnetzloff@nd.gov
Telephone: 701-328-3187
Link: http://www.nd.gov/cte/
Ohio
Ohio State Board of Career Colleges and Schools
Emily Witt
Email: emily.witt@scr.state.oh.us
Telephone: 614-466-7861
Link: https://scr.ohio.gov
Oklahoma
Oklahoma State Regents for Higher Education
Lindsay Echols
Email: lechols@osrhe.edu
Telephone: 405-225-9128
General Link: http://www.okhighered.org/
Oregon
Oregon Higher Education Coordinating Commission
Matthew Altman, J.D.
Email: matthew.altman@hecc.oregon.gov
Telephone: 503-881-2738
Link: https://www.oregon.gov/highered/about/authorization/pages/intro-apa-authorization.aspx
Pennsylvania
Pennsylvania Department of Education,
Division of Higher Education, Access, and Equity
Email: RA-HigherEducation@pa.gov
Telephone: 717-783-6786
Link: https://www.pa.gov/agencies/education/programs-and-services/instruction/postsecondary-and-adult-education/students-complaints
Puerto Rico
Puerto Rico State Department, Board of Postsecondary Institutions
Damaris Nolasco Ortiz
Email: dnolasco@estado.pr.gov
Telephone: 787-722-2121 ext. 3801
Rhode Island
Rhode Island Office of the Postsecondary Commissioner
Telephone: 401-736-1100
General Link: https://riopc.edu/
South Carolina
South Carolina Commission on Higher Education
Telephone: 803-737-2260
Fax: 803-737-2297
Student Grievance Procedure
South Dakota
South Dakota Board of Regents
Telephone: 803-737-2260
Fax: 803-737-2297
Student Grievance Procedure
Tennessee
Tennessee Higher Education Commission
Telephone: 615-741-3605
Fax: 615-741-6230
General Link: http://www.tn.gov/thec/
Texas
Texas Higher Education Coordinating Board
Telephone: 512-427-6101
Contact Form
General Link: https://www.highered.texas.gov/
Utah
Utah Division of Consumer Protection
Telephone: 801-530-6601
Fax: 801-530-6001
Student Grievance Procedure
Vermont
Vermont State Board of Education
Telephone: 802-828-3135
Email: DOE-EdInfo@state.vt.us
Virginia
Private & Out-of-State Postsecondary Education,
State Council of Higher Education for Virginia
Telephone: 804-371-2285
Fax: 804-225-2604
Student Grievance Procedure (See Private & Out-of-State Institutions)
Washington
Washington Higher Education Coordinating Board
Telephone: 360-753-7869
Email: DAinfo@hecb.wa.gov
Washington, D.C.
Washington DC-Education Licensure Commission
Telephone: 202-442-4343
Alternative Telephone: 202-442-4465
West Virginia
West Virginia Higher Education Policy
Commission Telephone: 304-558-4016
Email: canderson@hepc.wvnet.edu
Student Grievance Procedure
Wisconsin
Wisconsin Educational Approval Board
Telephone: 608-266-1996
Fax: 608-264-8477
Student Grievance Procedure
Wyoming
Wyoming Department of Education
Telephone: 307-777-5712
Email:samantha.mills@wyo.gov
General Link: http://edu.wyoming.gov/
