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ELI Student Health Insurance

The International Student and Scholar Accident and Sickness Insurance Plan is endorsed by the University of Houston-Downtown for Students Enrolled in the English Language Institute​

General Information: ​

  • Take the time to read and understand the policy prior to enrollment including exclusions, pre-existing condition clause and coverage limitations.
  • The student must first use the resources of Student Health Services where treatment will be administered or an outside medical referral will be issued.  
  • Be responsible for your healthcare.  Know what to do in the event of a medical emergency or how to obtain urgent healthcare when Student Health Services is closed.      
  • Most fees for Student Health Services are billed directly to the insurance company for students who are enrolled in the Plan.  Payment of co-pays, and non-eligible expenses are due at the time of service. 
  • Patient information and authorization forms must be on file with Student Health Services for all students enrolled in the Student Health Insurance Program. 

The English Language Institute will provide this paperwork when you enroll in the Plan.​

Brochure and ​​Enrollment Information:

Please read brochure prior to enrollment, including eligibility requirements, exclusions and pre-existing condition limitations. 

A copy of this brochure is available from the English Language Institute or you can download a printable version, or call at 855-824-9683. In order to view and print these document(s), you will need the Adobe Acrobat Reader software. It can be downloaded from the Adobe website.

The Plan is underwritten by:
Blue Cross and Blue Shield of Texas

Submit all claims or inquiries to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas,TX 75266-0044

BCBSTX Customer Service: (855)267-0214
Medical Providers : Call (800)451-0287
All Others : Call AHP (855)824-9683

Plan is administered by:
Academic HealthPlans,lnc.
P. 0. Box 1605
Colleyville,TX 76034-1605
Fax: (817)809-4701

For more information, visit

If you are covered by more than one health benefit plan, you should file all your claims with each plan.

Medical Emergencies:

Student Health Services is an ambulatory facility and not equipped as an emergency facility.

On-Campus Medical Emergencies:

  • Come to Student Health Services or contact the UH-Downtown Police Department by using an Emergency Call Box or calling 713-221-8911.

Off-Campus Medical Emergencies:

  • Call 9-1-1 or go to a local emergency room.
  • Read and understand the plan's provisions for medical emergencies, your responsibilities and required notification procedures.
  • Know the emergency room or urgent care center in your area that is covered under the insurance plan.

Office of Student Affairs
Last updated 5/17/2018 3:54 AM