Senior Talent Development Specialist

The Senior Talent Development Specialist is responsible for coordinating, designing, implementing, and managing the analysis, development, execution, and evaluation of employee professional development programs.

• Designs and delivers engaging training sessions and customized courses for employees.
• Leads and manages the annual Staff Development Conference and Gator Mentor Program.
• Administers the Learning Management System (LMS): course creation, learning paths, reporting, and instructor support.
• Conducts training needs analyses, evaluate program effectiveness, and prepare reports.
• Collaborates on leadership development initiatives for managers, supervisors, and emerging leaders.
• Facilitates team-building activities and use psychometric tools to enhance team performance.
• Supports campus-wide mandatory training and employee engagement initiatives.
• Partners with HR, external consultants, and stakeholders to implement innovative learning solutions.

• Performs all other duties as assigned

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of three (3) years of job-related experience

License/Certification:

• None required

• None

Knowledge:

• Knowledge of performance improvement strategies and organizational development practices.
• Familiarity with administration and management concepts, including planning, coordination, and resource allocation.
• Knowledge in human resources systems, employee development, and talent management.
• Excellent skills on customer service principles and interpersonal communication techniques.
• Knowledge of communications and media tools for creating engaging learning content.
• Understanding of psychology and behavioral principles to support learning and team development.
• Proficiency with technology and equipment used in training delivery and Learning Management Systems (LMS).

Skills:

• Proficiency in MS Office and computer-based training tools, including graphics and presentation software.
• Strong analytical, problem-solving, and project management skills.
• Excellent interpersonal, communication, and presentation abilities.
• Skilled active learning, listening, and instructing techniques.
• Ability to apply learning strategies and evaluate systems for improvement.
• Strong judgment, decision-making, and service orientation.

Abilities:

• Ability to design, deliver, and facilitate effective training programs.
• Strong oral and written communication skills to engage diverse audiences.
• Critical thinking and reasoning skills for problem-solving and decision-making.
• Ability to demonstrate originality and adapt solutions to complex challenges.

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements
• Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.
• Clarity of vision is required

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified time frames and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic time frames for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Instruction/Training

• Demonstrates the ability to orally convey subject or message clearly and concisely to the intended audience.
• Generates interest and enthusiasm in the subject or message from the participants.
• Responds to participants' reactions or comments, and adjusts delivery style and/or format of presentation as needed.
• Possesses a thorough understanding of the subject or topic to provide practical responses to questions or issues.
• Displays applicable visuals and provides appropriate written materials to support the presentation.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.