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Licensed Counselor

Basic Position Information

Job Code: 5010

Title: Licensed Counselor

Department: Student Affairs

Essential Personnel: N

Job Family: Student Operations

Job Sub-Family: Student Affairs

FLSA Classification: NE

Job Grade: 15

Grade Min: $58,809

Grade Mid: $70,571

UHD Succession Plan: N

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Licensed Counselor provides counseling services to assist students identify, mitigate and/or remove barriers that impede their ability to reach their academic, career, and personal goals.


  • Provides professional counseling services for UHD students, including individual, group, crisis, and occasional couples counseling.
  • Provides brief initial assessment (triage) and urgent care coverage and appropriate referral resources to students.
  • Provides direct service to students and carries a client caseload, and refers to community providers as appropriate.
  • Maintains documentation standards by entering client case notes into the electronic health record system (EHR) within the required timeframe.
  • Provides referrals to community resources and follow-up as needed.
  • Assists with additions to an already established resource list of local/regional resources, and at times acts as a liaison to community mental health providers to build collaborative partnerships.
  • Engages in timely collaboration and consultation with various university departments and offices, as appropriate, to support and advocate for students
  • Responds to early alert referrals requiring counselor intervention and work with faculty to assist students experiencing academic or personal challenges.

Marginal Duties

  • Performs other duties as assigned
  • Must be available for sessions after normal business hours and some weekends.

Supervisory Responsibilities

Direct Reports:

  • May supervise part-time employee(s)

Delegation of Work:

  • May occasionally assigns work to subordinate(s)

Supervision Given:

  • May provide recommendations on managing student assistants


Required Education:

  • Master's degree from an accredited institution in counseling, higher education, social work, psychology, human services, and marriage and family therapy

Required Experience:

  • Minimum of three (3) years of job-related experience


  • Counseling licensure (i.e. LPC, LMFT, LCSW, or Licensed Psychologist)

Preferred Qualifications

  • Higher education counseling preferred

Knowledge, Skills and Abilities


  • Knowledge of trends, issues, and accepted practices relevant to the position
  • Knowledge of MS Office programs
  • Knowledge of Information Management Systems
  • Knowledge of Counseling Theory


  • Candidates must have strong analytical and problem solving skills, as well as excellent interpersonal and communication skills
  • Flexibility to meet priority deadlines and unexpected events


  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community
  • Ability to exhibit a detail oriented focus and is committed to a high level of service to students
  • Ability to understand the critical importance of confidentiality and ability to maintain confidentiality at all times

Work Location and Physical Demands

Primary Work Location:

  • This will primarily a virtual position due to the after hours need, so secure internet access and a private/secure place to work is necessary.

Physical Demands:

  • Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Position is physically comfortable; individual has discretion about walking, standing, etc. Work environment involves minimal exposure to physical risks

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.


  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.


  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.


  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.


  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Student Advising/Assistance

  • Demonstrates the ability to advise and assist university students and/or prospective students with academic plans and course selection, financial options, career plans, and/or student opportunities.
  • Shares relevant knowledge and insight to apprise students of the university's programs and services.
  • Provides encouragement and guidance to foster student success.
  • Listens and responds to student requests and concerns with patience and understanding.
  • Treats students with respect.

Work Leadership

  • Leads the work of assigned staff.
  • Assigns projects and tasks with clear instructions and understanding of work to be performed.
  • Mentors and guides by sharing expertise, knowledge of work rules and procedures, and best practices.
  • Follows up to ensure tasks and projects are completed within reasonable timeframes.

Problem Solving

  • Formulates plans and strategies to proactively resolve anticipated problems.
  • Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
  • Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.


  • Demonstrates the ability to orally convey subject or message clearly and concisely to the intended audience.
  • Generates interest and enthusiasm in the subject or message from the participants.
  • Responds to participants' reactions or comments, and adjusts delivery style and/or format of presentation as needed.
  • Possesses a thorough understanding of the subject or topic to provide practical responses to questions or issues.
  • Displays applicable visuals and provides appropriate written materials to support the presentation.

Writing Proficiency

  • Demonstrates the ability to express information clearly and concisely in writing.
  • Formulates and writes information to effectively communicate messages, ideas, and/or concepts for the intended recipient or audience.
  • Uses appropriate words and tone, and correct grammar.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Student Success Indirect Support

  • Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
  • Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
  • Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
  • Helps students build peer support networks.
  • Encourages student participation in out-of-class activities.
  • Provides encouragement and guidance to foster student success.
  • Treats students with respect
  • Maintains the learning environment to ensure quality and/or sound pedagogy.

This job description may not encompass all duties and responsibilities associated with the position.