Director, Center for Teaching and Learning Excellence

The Director, Teaching and Learning Excellence Center plans and implements university-wide educational development programs and services that align with institutional strategic goals, with an emphasis on faculty and instructional support.

• Partners with the Provost's Office, colleges, departments, and other units to achieve institutional strategic plan goals related to teaching and learning through faculty, instructional, and program development.
• Drives innovative course design, the expansion of quality online offerings, the support of High-Impact Practices, and other initiatives to support and advance strategic plan goals.
• Supports the adoption and use of evidence-based instructional strategies, educational technologies, and active learning spaces to enhance instruction, including management of specialized classrooms like the UHD Steelcase Active Learning Center and implementation of faculty mini-grant programs that promote collaboration.
• Leads the assessment of Center activities, demonstrating impact internally and externally, via web presence, email, social media, and presentations to UH system board and THECB; implements a continuous improvement process in partnership with the Office of Institutional Effectiveness.
• Manages all center operations, including staff hiring and supervision and budget planning and execution, which involves unit planning and procurement of funds through external grant submission and management.
• Manages the CTLE College Annex - MDCOB, which houses instructional and video/graphic design support.
• Supports UHD through institutional service on committees etc. related to teaching and learning; promotes UHD as an institution that prioritizes teaching excellence and student success through hosting regional events, partnering with regional institutions, and participating in the national educational development dialogue.

• Performs all other duties as assigned.

Direct Reports:

• Full Time Employees

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees.

Required Education:

• Doctorate degree in an academic field of study

Required Experience:

• Minimum of seven (7) years of related job experience, including 5+ years leading and assessing university-wide educational development programs, a record of university service on strategic planning and implementation committees, experience supporting online and technology-enhanced instruction, and a demonstrated record of grant writing, securing funding, and grant project management.

License/Certification:

• None required

• None

Knowledge:

• Knowledge of organizational management; knowledge of educational development programs and services in a higher education environment, and of the related trends, issues, and accepted practices.

Skills:

• Strong project management skills;
• Good technical skills;
• Strong analytical and problem solving skills;
• Excellent interpersonal and communication skills.

Abilities:

• Ability to hire, supervise, and evaluate professional staff;
• Ability to make decisions;
• Ability to provide instruction and training;
• Ability to create and analyze reports.

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must have the ability to move items of up to 25lbs.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Customer Relations Management

• Ensures customer's needs and expectations are addressed within his/her department or section. (Customers can be students, external constituents, employees, or university guests.)
• Mentors and guides department/section staff by sharing knowledge and best practices to appropriately respond to customer's requests.
• Monitors staff interactions with customers for professional conduct, consistent application of university policies and procedures, and follow up of outstanding requests.
• Assumes responsibility for addressing complex or unusual requests.

Organizational Management

• Manages department or section planning and assessment consistent with the university's goals and objectives and executive management's directives.
• Develops and oversees administration of the department/section budget to ensure effective utilization of financial resources and appropriate disbursement of funds.
• Fosters a cooperative and productive work environment that advances department/section operations and initiatives through motivation, encouragement, and professional development of staff.
• Develops department/section procedures and work rules for compliance with government regulations and university policies; participates in the development and revision of applicable university policies.
• Competently represents the department/section through interactions with the university community and/or external constituents.

Decision Making

• Demonstrates the ability to make informed decisions in a timely manner.
• Assimilates and/or secures relevant information to assess the risks and benefits of alternatives.
• Considers impact of decision in the long and short term.

Supervision

• Supervises the work of staff employees.
• Sets clear goals and expectations within reasonable timeframes.
• Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
• Provides mentorship and guidance by sharing expertise and best practices.
• Supports staff by providing essential resources, professional development opportunities, and open communication.
• Promptly addresses performance issues with appropriate measures and discretion.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.