Data Base Administrator

The Database Administrator is responsible for the maintenance, support, and optimization of enterprise database systems, including but not limited to SQL Server and Oracle. Responsibilities include ensuring data integrity, performing regular backups, managing capacity, troubleshooting performance issues, and implementing upgrades as needed.

• Maintain production, test, and development databases to support enterprise applications and user needs.
• Troubleshoots and resolves database and application related issues promptly.
• Participates in new database projects as needed.
• Installs, configures, upgrades, and patches databases and related application software.
• Monitors database performance and takes proactive measures to optimize efficiency.  
• Facilitates communication between teams for planning and coordination.
• Ensures database integrity, security, and compliance with policies and standards. 

• Performs all other duties as assigned.

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of three (3) years of related job experience

License/Certification:

• Relevant certification such as Microsoft Certified: MS SQL Database Administrator, or Azure Database Administrator Associate, or Oracle Database Administration Certified Professional is preferred.

• Experience managing both SQL Server and Oracle database environments.
• Knowledge of database automation, monitoring tools, and scripting (e.g., PowerShell, T-SQL, PL/SQL).
• Bachelor's degree in Computer Science, Infromation Systems, or a related field. 
• Strong understanding of data security, compliance, and backup strategies.
• Familiarity with cloud-based database platforms such as Azure SQL.

Knowledge:

• Knowledge of trends, tools, and best practices in database administration and management.

Skills:

• Proficiency in administering SQL Server and/or Oracle databases.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and priorities efficiently.

Abilities:

• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Ability to work independently and take initiative in resolving complex technical issues.

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is performed in a typical, comfortable interior office environment, with minimal exposure to unpleasant elements or physical risks.
• Expected to always carry and respond to cell phone at all times.
• May be asked to respond to problems or provide service after hours, including weekends and holidays.
• Must have precise hand-eye coordination and spatial awareness. Ability to distinguish colors may be required for certain tasks.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Technical Expertise

• Possesses comprehensive knowledge and skills in a technical area.
• Effectively applies expertise to troubleshoot existing systems and develop solutions with existing technology.
• Competent to learn new technologies and integrate them with existing technology.
• Willing to share expertise and provide technical assistance to others.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.