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Benefits and Compensation Administrator

Basic Position Information

Job Code: 2007

Title: Benefits and Compensation Administrator

Department: Human Resources

Essential Personnel: N

Job Family: Human Resources

Job Sub-Family: HR Operations

FLSA Classification: E

Job Grade: 016

Grade Min: $65,866

Grade Mid: $79,040

UHD Succession Plan: N

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Benefits and Compensation Administrator coordinates and administers the employee compensation and benefits programs and provides support to ensure the competitiveness and effectiveness of the programs and alignment with federal, state, and university regulations, policies, and guidelines.


  • Administers employee insurance programs including life, disability, and health insurance plans; administers employee savings plans, including defined benefit programs, defined contribution programs, and deferred compensation programs; facilitates accurate and timely delivery of employer and employee benefit deductions.
  • Administers and manages all services, programs, and processes of the university's leave programs, including, but not limited to, FMLA, Workers Compensation, and Sick Leave Pool.
  • Assesses and evaluates jobs and their respective duties to determine classification as exempt or non-exempt and appropriate salary range; works with department leaders to provide appropriate guidance regarding pay decisions, policies, and job evaluation; reviews and approves all staff job offers and job requisitions; creates and/or updates job descriptions.
  • Participates in regular benchmarking processes and analyzes industry data to evaluate roles and determine the competitiveness of salaries and total compensation by the market; gathers data from market-based compensation surveys; uses spreadsheet and data analysis techniques to assess results and market trends.
  • Creates and/or updates materials to communicate benefits and compensation programs, policies, and practices; serves as the primary point of contact for all benefit and compensation inquiries.
  • Creates and completes records and reports, ensuring compliance with university, federal, and state regulations and policies.
  • Leads new employee orientation.

Marginal Duties

  • Performs all other duties as assigned.

Supervisory Responsibilities

Direct Reports:

  • None

Delegation of Work:

  • N/A

Supervision Given:

  • N/A


Required Education:

  • Bachelor's degree in Human Resources or a related field

Required Experience:

  • Minimum of three (3) years of related job experience


  • None

Preferred Qualifications

  • SHRM-CP or PHR certification is preferred

Knowledge, Skills and Abilities


  • Knowledge of trends, developments, and best practices in compensation and benefits administration
  • Thorough knowledge of HIPAA, FMLA, and ADA requirements.


  • Excellent verbal and written communication skills
  • Strong analytical and problem
    • solving skills; good time management skills
  • Proficiency with MS Office or similar software.


  • Proven ability to meet deadlines
  • Ability to learn new software
  • Ability to work with confidential information
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment.

Physical Demands:

  • Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.


  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.


  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.


  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.


  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Problem Solving

  • Formulates plans and strategies to proactively resolve anticipated problems.
  • Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
  • Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Writing Proficiency

  • Demonstrates the ability to express information clearly and concisely in writing.
  • Formulates and writes information to effectively communicate messages, ideas, and/or concepts for the intended recipient or audience.
  • Uses appropriate words and tone, and correct grammar.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Student Success Indirect Support

  • Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
  • Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
  • Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
  • Helps students build peer support networks.
  • Encourages student participation in out-of-class activities.
  • Provides encouragement and guidance to foster student success.
  • Treats students with respect
  • Maintains the learning environment to ensure quality and/or sound pedagogy.

This job description may not encompass all duties and responsibilities associated with the position.