Associate Director, Student Leadership & Involvement

The Associate Director, Student Leadership and Involvement manages, advises, and addresses all issues with Greek organizations. The Associate Director directs, leads, and advises UHD Mariachi and ESports; advises UHD Drumline; co-manages the Student Lounge; leads assessment efforts for the department. Serves as second in command.

• Directs, leads, manages, advises, and addresses all issues with Greek organizations. Ensures compliance with federal, state, and campus regulations and rules. Serves as first line responder to allegations organizational misconduct.
• Directs, leads, manages, advises, and addresses all issues with the Esports competitive teams, center, and equipment. Responsible for establishing and enforcing center rules.
• Directs, leads, advises, and addresses all issues with the UHD Mariachi. Responds to performance requests. Responsible for establishing and enforcing performance and group rules.
• Serves as advisor for UHD Drumline
• Provides support with planning and execution of major event programming
• Serves as the Acting Director of Student Leadership and Involvement in absence of the Director
• Assists with managing the operations and safety of the Student Lounge and surrounding area
• Leads assessment efforts for the department

• Performs all other duties as assigned.

Direct Reports:

• Supervises student workers

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Supervises the work of student employees.

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of five (5) years of related job experience
• Experience with Greek organizations and processes;
• Experience with directing, writing, and playing Mariachi music; experience with electronic sports and gaming; experience with event planning

License/Certification:

• None required

• Master's degree in Higher Education, Student Affairs, or related field

Knowledge:

• Knowledge of Greek organizations and processes
• Knowledge of electronic sports and gaming

Skills:

• Strong analytical and problem solving skills;
• Excellent interpersonal and communication skills; good organizational, time management, and project management skills.

Abilities:

• Ability to apply theory in practice in a university setting; ability to coach vocalists;
• Ability to create musical scores and arrangements;
• Ability to perform live music; ability to create training programs for students;
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.

Primary Work Location:

• Primarily works in an office environment with occasional outside duties necessary for programming; primarily works in noisy environment

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Work involves occasional exposure to elements, such as inclement weather and extreme temperatures. Position requires frequent walking, standing, sitting, carrying, lifting, and pushing; occasional stooping and kneeling

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Supervision

• Supervises the work of staff employees.
• Sets clear goals and expectations within reasonable timeframes.
• Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
• Provides mentorship and guidance by sharing expertise and best practices.
• Supports staff by providing essential resources, professional development opportunities, and open communication.
• Promptly addresses performance issues with appropriate measures and discretion.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Problem Solving

• Formulates plans and strategies to proactively resolve anticipated problems.
• Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
• Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.