Assistant Director, Assessment

The Assistant Director, Assessment supports the faculty and staff of academic programs and co-curricular units to improve student learning and program effectiveness by using assessment results.

• Collaborates with faculty, staff, and administrators to design, implement, and improve all aspects of program-level assessment of student learning and effectiveness outcomes.
• Develops student learning and effectiveness outcomes for degree programs, co-curriculum, and administrative units.
• Ensures that program-level assessments are aligned with accreditation standards.
• Coordinates data collection and analysis relating to assessments and summarizes finding; processes results to provide data for the curriculum management process and to coordinate the implementation of improvement strategies.
• Assists in the development of assessment and accreditation reports, transforming data from internal assessments into actionable reports and providing guidance, recommendations, and feedback to faculty.
• Supports faculty efforts to develop and implement improvement strategies targeting student learning.
• Assists with the maintenance of accreditation activities; maintains current knowledge of standards of accreditation.
• Promotes a university-wide culture of assessment through consultation, instruction, and professional development with faculty, staff, and administrators.
• Maintains data confidentiality.
• Performs tasks related specific to department/college such as maintaining the test bank used to assess academic programs, including regularly updating individual tests and question sets; managing the Blackboard courses used for administration.

• Some travel may be required
• Performs other duties as assigned

Direct Reports:

• None

Delegation of Work:

• Train and assign tasks to part-time employees

Supervision Given:

• Train and assign tasks to part-time employees

Required Education:

• Master's degree

Required Experience:

• Minimum of three (3) years of related job experience, including direct experience in working with faculty and academic administration, and experience with accreditation standards specific to curriculum management and assessment.

License/Certification:

• None required

• Direct experience related to the management and implementation of program assessment and maintenance of regional and specialty accreditation.
• Experience working with faculty in curriculum, student learning, and/or program assessment.
• Involvement with the assessment of co-curricular and administrative units.
• Experience working with TracDat and e-portfolios.

Knowledge:

• Proficiency in the use of assessment tracking and data analysis tools, statistical software, and MS Office, including MS Project
• Knowledge of rubric and survey development, rubric norming, basic statistics, and qualitative and quantitative data analysis

Skills:

• Highly organized, independent, analytical, detail-oriented and able to work productively in a fast-paced environment

Abilities:

• Ability to serve as an effective team member in a college with diverse programs
• Demonstrated ability to communicate with a wide range of individuals and College related constituencies as a critical team member in assessment and accreditation

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Position is physically comfortable; individual has discretion about sitting, walking and standing. Work environment involves minimal exposure to physical risks.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Research and Analysis

• Applies knowledge and skills to collect and analyze relevant data and information.
• Assesses benefits and risks, and prepares comprehensive reports of findings.
• Submits recommendations for management's review and evaluation.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.