IT PMO Student Assistant Projects

1. PMO Website
   • Revamping the IT PMO website to ensure a modern, user-friendly experience for all.
   • Updating and reorganizing content.

IT Policies & Procedures Manual (ITPPM) Revamp

This project was to transform the existing ITPPM into an interactive online resource that enhances user engagement, improves information accessibility, and ensures comprehensive understanding of IT policies and procedures.

Project Objectives:

1. Convert the 123-page ITPPM to an interactive online format.
2. Reduce the average time to locate specific policies by 50% through improved navigation

Using Smartsheet, Erica developed a comprehensive project dashboard for the Human Resources (HR) department, designed to enhance project tracking, organization, and overall efficiency. This dashboard serves as a centralized platform that provides real-time insights into both past and ongoing projects, helping HR teams make data-driven decisions and optimize their workflows. This dashboard significantly enhances HR’s ability to manage projects efficiently, ensuring that all initiatives are executed smoothly and aligned with organizational goals

Key Features and Benefits:

1. • Enhanced Project Visibility:
     • Provides a clear, real-time view of HR projects, allowing stakeholders to track progress at a glance.
     • Offers an organized repository of past and current projects, ensuring continuity and easy reference.
   • Workflow Optimization & Efficiency:
     • Streamlines task management by enabling HR teams to assign responsibilities, set deadlines, and track completion statuses.
     • Reduces administrative burden by automating updates and notifications, ensuring projects stay on track.
   • Data-Driven Decision-Making:
     • Integrates visual reporting tools such as charts, graphs, and performance metrics to highlight project milestones and bottlenecks.
     • Helps HR teams identify areas for improvement, allocate resources effectively, and implement strategic adjustments.
   • Improved Collaboration & Communication:
     • Provides a shared workspace where HR professionals can collaborate, add project notes, and track updates seamlessly.
     • Enhances cross-departmental communication by offering a transparent and structured project tracking system.

1. IT Project Management Office Homepage
   • Updated the staff portion of the IT Project Management Office home page.
2. Project Life Cycle Web page
   • Created four additional Web pages for each phase of the project life cycle.
   • Added descriptions from the IT PMO team of each phase in the project life cycle.
   • Created four banners for each page in the project life cycle.
   • Created previous and next buttons at the bottom of each page in the project life cycle.
   • Created a page for the templates used in each phase of the project life cycle.
   • Added tables on the project templates page that lists each template used and the reason for its use.
   • Added tables with templates used at the bottom of each page in the project life cycle.
3. CMS Migration
   • Compared Web pages on SharePoint and Omni CMS for consistency.
   • Transferred the meta description and keywords from the SharePoint site to Omni CMS.
4. IT Break Room Remodel
   • Contacted Facilities Management and Challenge Office Products to assist with the redesign of the break room.
   • Requested a price quote from both Facilities Management and Challenge Office Products to incorporate into the proposal.
   • Created a proposal to have the project approved by upper management.

1. Student Handbook
   • Refurbished the overall aesthetic of the book for an up-to-date look using Canva.
   • Updated information crucial to students in the Project Management Office.
2. Emergency Handbook
   • Assembled the physical copy and distributed to their counterparts.
   • Published the mobile version that is user friendly as well as easily accessible using Adobe Acrobat and FlipHTML5.