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Virtual Lobby

Join our virtual lobby and get help from our CPS Advising Center team.

Virtual Lobby Hours: 9 -12 p.m. & 1-5 pm | M-F

  • A CPS staff member will be with you shortly and is seeing students in order of arrival. Please allow 3-5 minutes to be admitted into the waiting area.
  • Once admitted to the waiting room, please be patient and have your UHD ID number ready.
  • This is not an advising session as this is a public lobby. Schedule an advising appointment via EAB Navigate

Join Virtual Lobby

Passcode: CPS

Virtual Appointments

We are here to support you to our fullest extent by offering virtual or phone appointments. Follow the links below to schedule your appointment.

Schedule an Appointment

Guide to schedule an appointment (pdf)

Criminal Justice Virtual Drop-In

Please contact the appropriate academic advisor via email or schedule an appointment for additional advising support.

Social Work Virtual Drop-In

Meet with a SW Advisor virtually during open hours.

Virtual Drop-In Hours:
Wednesdays & Thursdays     
1:00 – 3:00 pm

  • You'll enter the virtual waiting room and our host will send you instructions to the chat.
  • Once an Advisor is available you will be assigned to a room to begin your virtual advising appointment.
  • When your meeting is done you can exit the zoom meeting.

Join SW Virtual Drop-In

Passcode: BSW

Urban Education Virtual Drop-In

Please contact the appropriate academic advisor via email or schedule an appointment for additional advising support.


Meet Dr. Jerry Wallace, Assistant Dean and Director of the College of Public Service Advising Center

Dr. Wallace focuses on retention, recruitment, and Academic Advising here at CPS. We want to make sure the College of Public Service gives you the tools you need to graduate and make an impact in your community.


The mission of academic advising in the College of Public Service is to assist students in relating their needs, values, abilities, and goals to the educational programs of Urban Education and Criminal Justice, and Social Work at the University of Houston-Downtown.​

There are three academic disciplines in CPS which offer undergraduate degree programs: the Criminal Justice Program, the Social Work Program, and the department of Urban Education (C-440). The Criminal Justice Program and the Social Work Program are within the same academic department, the Department of Criminal Justice and Social Work, and are located in C-340 (Criminal Justice faculty), and in C-330 (a combination of Social Work and Criminal Justice Fa




Student Last Name

Assigned CPS Advisor

​Contact Information

​​ Schedule

Advisor Engagement Survey​
(Please complete the appropate survey after you appointment)​

Criminal Justice

​A through RLee Smith​
Schedule an Appointment Lee Smith Advisor Engagement Survey

Social Work​S through Z​​
Justin Burton​​
Schedule an Appointment Justin Burton  Advising Post Survey

Urban Education
A Through LAnna Esparza Assistant Director of Advising​
Schedule an AppointmentAna Esparza Advising Post Survey

Urban EducationLi through Z​
Terrilyn Ratcliff​
Schedule an Appointment Terrilyn Ratcliff  Advising Post Survey

Urban Education Pathways GrantA through Z​
​Tream Charvis​
Schedule an Appointment Tream Charvis QR-Advising Survey

Urban Education Pathways Grant​​
​ UHD-LSCS Kingwood

A through Z - Kingwood Students ​
Tan Tidwell​
Schedule an Appointment
Tan Tidwell  Advising Post Survey
​​Many of the jobs in the Public Service sector may qualify for a federally funded Public Service Loan Forgiveness Program (PSLF).

Frequently asked questions:​

Register today! We look forward to working with you to tailor your academic program to your career goals. If you have any questions or need assistance, please do not hesitate to contact the program advisor. For more information in applying at UHD, visit the UHD Admission page.

Last updated 11/17/2021 8:19 AM