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Welcome CPS' new Assistant DeanBen Robles, Assistant Dean

Ben Robles serves as the Assistant Dean for the College of Public Service. Prior to his current role, Ben has worked in academic advising positions in the College of Humanities and Social Sciences and in the Marilyn Davies College of Business. Ben has also served as an adjunct professor of social Work with the College of Public Service, and he has campus wide commitments include Chair of Advising Council as well as membership on committees focusing on student success. Ben also serves as a mentor with the Men of LEGACI mentoring program and as part of his community engagement volunteers also as a mentor with Houston area Project GRAD.

UHD Summer/Fall 22 Promotional Video Media​

Virtual Lobby

Join our virtual lobby and get help from our CPS Advising Center team.

Virtual Lobby Hours: 9 -12 p.m. & 1-5 pm | M-F

  • A CPS staff member will be with you shortly and is seeing students in order of arrival. Please allow 3-5 minutes to be admitted into the waiting area.
  • Once admitted to the waiting room, please be patient and have your UHD ID number ready.
  • This is not an advising session as this is a public lobby. Schedule an advising appointment via EAB Navigate

Join College of Public Service Advising
Virtual Lobby

Passcode: CPS

Virtual Appointments

We are here to support you to our fullest extent by offering virtual or phone appointments. Follow the links below to schedule your appointment.

Schedule an Appointment

Guide to schedule an appointment (pdf)

The mission of academic advising in the College of Public Service is to assist students in relating their needs, values, abilities, and goals to the educational programs of Urban Education and Criminal Justice, and Social Work at the University of Houston-Downtown.

There are three academic disciplines in CPS which offer undergraduate degree programs: the Criminal Justice Program, the Social Work Program, and the department of Urban Education (C-440). The Criminal Justice Program and the Social Work Program are within the same academic department, the Department of Criminal Justice and Social Work, and are located in C-340 (Criminal Justice faculty), and in C-330 (a combination of Social Work and Criminal Justice Faculty).​ 


Student Last Name

Assigned CPS Advisor

Contact Information


Advisor Engagement Survey
(Please complete the appropriate​​ survey after your appointment)
​​Applied Administration
​A through Z
​Craig Heitmiller
Schedule an Appointment
Complete Appointment Survey

Criminal Justice

G through Z
Wykie Freeman
Schedule an Appointment
Complete Appointment Survey
Social Work
Criminal Justice
A through Z​
A through G​
Justin Burton
Schedule an Appointment Complete Appointment Survey

Urban Education
A Through L
Anna Esparza Director of Advising
Schedule an Appointment
Complete ​Appo​intment Survey
Urban EducationLi through Z
Terrilyn Ratcliff
Schedule an Appointment Complete Appointment Survey

Urban Education Pathways GrantA through Z
Tream Charvis
Schedule an Appointment Complete Appointment Survey

Urban Education-
Pathways Grant​
UHD-LSCS Kingwood

A through Z - Kingwood Students
Tan Tidwell
Schedule an Appointment
Complete Appointment Survey

Many of the jobs in the Public Service sector may qualify for a federally funded Public Service Loan Forgiveness Program (PSLF).

Frequently asked questions:

Register today! We look forward to working with you to tailor your academic program to your career goals. If you have any questions or need assistance, please do not hesitate to contact the program advisor. For more information in applying at UHD, visit the UHD Admission page.

Last updated 6/27/2022 9:37 AM