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University of Houston-Downtown

Technology Teaching & Learning Center

There are two prominent forces at work in the TTLC: the Help Desk and Technology Learning Services (TLS). The Help Desk is a sharp, friendly group of user support specialists working ‘round the clock to come to your rescue. Technology Learning Services pulls specialized talent from every corner of technology: software training, hardware training, Blackboard online course support, multimedia services, and instructional television support.

Chat, call or visit - we are here for you.

User SupportTechnology TrainingIT Grant Showcase
ITV and Video ServicesMultimedia ServicesConference Rooms
Instructional DesignBlackboard SupportPoster Printing

The TTLC Team:

Help Desk

Said Fattouh, Director of User Support Services

Oscar DeLaCruz, Manager, User Services

Technology Learning Services (TLS)

John Lane TLS Director

Lloyd Matzner Assistant Director

Vacant -- Assistant Director

Training and User Development

Multimedia Support

Blackboard Support/ Instructional Design

Video Production and Digital Signage

Albert Holden, Manager Video Production and Digital Signage

Last updated 5/18/2015 8:40 AM