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Specialist, Articulation and Matriculation

Basic Position Information

Job Code: 5364

Title: Specialist, Articulation and Matriculation

Department: Registrar

Essential Personnel: N/A

Job Family: Enrollment Management

Job Sub-Family: Student Records

FLSA Classification: NE

Job Grade: 09

Grade Min: $32,995

Grade Mid: $38,769

UHD Succession Plan: N

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Specialist, Articulation & Matriculation processes, evaluates, analyzes, and executes transfer credit coursework for new, transfer, and currently enrolled students for admissions and graduation purposes.

Duties

  • Processes applications and transcripts for admissions
  • Evaluates and awards transfer credit coursework for new, transfer, and currently enrolled students
  • Analyzes applicant credentials to ensure data integrity
  • Matriculates student applications within PeopleSoft
  • Evaluates transcripts of applicants for discrepancies; researches and resolves issues as necessary
  • Runs evaluation requests; creates transfer credit equivalencies in the system; enters transfer credits and facilitates uploads between systems

Marginal Duties

  • Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

  • None

Delegation of Work:

  • N/A

Supervision Given:

  • N/A

Qualifications

Required Education:

  • High School Diploma or equivalent

Required Experience:

  • Minimum of one (1) year of related job experience, including experience in articulating course work from transcripts and in PeopleSoft

License/Certification:

  • None required

Preferred Qualifications

  • Proficiency in spoken Spanish is preferred; community college enrollment experience is preferred

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of registration and admission procedures for credit and non-credit classes and the related trends, issues, and best practices;
  • Knowledge of community college course work and the transferability of coursework

Skills:

  • Good technical skills, including proficiency in PeopleSoft, TES, and CAPP; strong logical and analytical problem solving skills;
  • Excellent interpersonal and communication skills; good organizational, time management, and project planning skills.

Abilities:

  • Ability to collect, verify, and report data;
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements;
  • Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

This job description may not encompass all duties and responsibilities associated with the position.

Last updated 4/27/2022 6:12 AM