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Program Administrator

Basic Position Information

Job Code: 5017

Title: Program Administrator

Department: Computer Science & Engineering

Essential Personnel: N

Job Family: Academic Administration

Job Sub-Family: Program Administration

FLSA Classification: NE

Job Grade: 012

Grade Min: $43,001

Grade Mid: $51,601

UHD Succession Plan: N/A

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: Y

Job Summary

The Program Administrator provides operational and administrative support to the program at the University. The Program Administrator coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator Serves as program liaison for the department, community advisors, partners, and stakeholders.

Duties

  • Provides support to program leadership, including, but not limited to scheduling and other administrative functions
  • Maintains the program budget to include various types of accounts and funds
  • Coordinates contracts and various financial processes
  • Performs database administration for the program and serves as the administrator for the program
  • Maintains program records, policies, and procedures
  • Assists with the program recruitment, events, marketing, partnerships, program accreditation, and fundraising
  • Coordinates program activities and events, prepare agendas and program workflow, managing registration processes, and coordinates information packets
  • Develops metrics and analytical data for programs activity and reviews and analyzes the data, and submits reports

Marginal Duties

  • Obtains and stays abreast of governmental and other local agencies guidelines that may impact program activities
  • May provide support to faculty
  • May interact with other departments to promote the goals and objectives of the program
  • May perform web design and posts social media announcements
  • May ensures program objectives such as program accreditation are carried out and maintains program by-laws
  • May require travel
  • Perform duties unique to the specific program
  • Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

  • N/A

Delegation of Work:

  • N/A

Supervision Given:

  • N/A

Qualifications

Required Education:

  • Bachelor's degree

Required Experience:

  • Minimum of three (3) years of job-related experience

License/Certification:

  • Must maintain a valid, current driver's license

Preferred Qualifications

  • Knowledge of a specific program
  • Knowledge in financial and database software

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

  • Candidates must have strong analytical and problem solving skills, as well as excellent interpersonal and communication skills

Abilities:

  • Ability to handle multiple tasks concurrently and the ability to undertake a complex planning
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
  • Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment

Physical Demands:

  • Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements.
  • Position is physically comfortable; individual has discretion about walking, standing, etc.
  • Work environment involves minimal exposure to physical risks.

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Financial Management

  • Manages assigned financial resources in compliance with federal, State, and university policies and procedures.
  • Monitors expenditures to ensure they are authorized and within approved budget.
  • Reports accurate and reliable data of financial transactions and resources.
  • Promptly notifies management of budget issues and/or discrepancies.

Research and Analysis

  • Applies knowledge and skills to collect and analyze relevant data and information.
  • Assesses benefits and risks, and prepares comprehensive reports of findings.
  • Submits recommendations for management's review and evaluation.

Building External Relationships

  • Demonstrates the ability to build rapport and develop relationships with external constituents.
  • Displays a genuine interest in constituents' ideas and concerns, and pursues mutual interests and aspirations between the university and external constituents.
  • Builds trust and forms alliances through shared respect and cooperation.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

This job description may not encompass all duties and responsibilities associated with the position.

Last updated 4/27/2022 6:12 AM