Manager, Print Communications

The Manager of Print Communications serves as editor of the university magazine and as senior writer and editor for both the university e-newsletters, special projects, internal and external communications, updates regarding philanthropic efforts for Advancement & University Relations, and various other marketing collateral.

• Writes and edits content for the university publications, including, but not limited to, the universities news, alumni connect, and gator update, conducting research and interviews as necessary
• Contributes special content for the university's social media platforms
• Assists with communications such as letters, articles, and special projects
• Manages the production of the university's magazine, coordinating the publication's photos, organizing and writing content, and serving as liaison with external vendors such as the graphic designer and printer
• Staffs special events related to University Relations, including, but not limited to, town hall meetings, gator grit, and commencement
• Works with the UHD Marketing to coordinate print materials such as brochures, flyers, ads, advertorials, and other content.
• Works closely with the Manager of Annual Giving to create and edit content for special outreach, regarding philanthropic and development efforts, to friends and donors of the University, as well as to alumni, students, faculty, and staff
• Disseminates emergency and executive communications as required
• Creates content for Alumni profiles for internal and external publications and media exposure, researching prospective subjects as necessary
• Builds on-campus relationships between University Relations and faculty, staff, and students to generate content for university publications

• Performs all other duties as assigned.

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Required Education:

• Bachelor's degree in Journalism, Communications, English, or a related field

Required Experience:

• Minimum of five (5) years of experience

License/Certification:

• None

• Experience in managing internal or external communications for an organization or institution is preferred

Knowledge:

• Knowledge of basic office software, including MS Office and SmartSheets
• Knowledge of Meltwater media monitoring platform, social media platforms, and PressPage content management system;
• Knowledge of AP style

Skills:

• Exceptional writing and editing skills; strong project management skills; excellent problem solving and decision making skills; research skills.

Abilities:

• Ability to prioritize; ability to use independent judgement to make strategic decisions;
• Ability to use strategic judgment;
• Ability to manage print projects; ability to undergo FEMA communications training;
• Ability to learn new software

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Writing Proficiency

• Demonstrates the ability to express information clearly and concisely in writing.
• Formulates and writes information to effectively communicate messages, ideas, and/or concepts for the intended recipient or audience.
• Uses appropriate words and tone, and correct grammar.