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Health FAQ About COVID-19

page updated 11/30/2020 2:45 p.m.


What should I do if I am having COVID-19 symptoms?

If you have COVID-19 related symptoms (cough, shortness of breath, difficulty breathing, fever, chills, muscle pain, headaches, sore throat, or a sudden loss of taste or smell), report symptoms on the COVID-19 Diagnosis Form. Follow CDC Guidelines related to isolation and symptom management.

Do not come to campus with COVID-19 symptoms. Seek medical care as needed. Notify your respective supervisor and/or professor(s). Students can contact Student Health Services at 713-221-8137 or healthservices@uhd.edu. Follow CDC Guidance for Discontinuation of Isolation for Persons with COVID-19 Not in Healthcare Settings and submit a Request to Return to Campus Form when you no longer have symptoms.

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How can you discontinue home isolation?

Follow CDC Guidance for discontinuing In-Home Isolation and submit a Request to Return to Campus Form when you no longer have symptoms.

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What is the protocol for Personal, Domestic, and International Travel?

As Texas reopens, please remember to adhere to UHD’s expanded travel policy restricting all university-sponsored domestic and international travel through at least August 31, 2020. If you have traveled internationally since February 1, 2020 (to include cruises), then report international travel on this Travel Form.

Faculty, staff and students returning from international travel, university-sanctioned or personal, are required to complete an International Travel Registration Form​ and one of the following upon return to the United States:
  • Self-quarantine for 14 days OR
  • Get tested 3-5 days after travel AND stay home for seven days after travel.
    • ​Even if you test negative, stay home for the full seven days.
    • ​If your test is positive, stay home and follow the COVID-19 diagnosis protocols.​

Upon completion of quarantine, submit a Request to Return to Campus Form.

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What about faculty staff and students who are considering personal travel?

Please give careful consideration to the risks involved and make wise decisions that take into account your personal health, the health and well being of those around you, and the health of the entire UHD community. If a 14-day self-quarantine period is required after traveling, faculty, staff and students will need to complete an Exposure Form and later a Request to Return to Campus Form at the end of the 14-day self-quarantine period and may not access any UHD campus (UHD, Lone Star College-Kingwood, UHD Northwest, Lone Star College-Cy-Fair, Houston Community College – Coleman Campus) until cleared to return.

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Does the University require faculty, staff and students who travelled internationally to self-quarantine?

Faculty, staff and students returning from international travel, university-sanctioned or personal, are required to complete an International Travel Registration Form and one of the following upon return to the United States:
  • Self-quarantine for 14 days OR
  • Get tested 3-5 days after travel AND stay home for seven days after travel.
    • ​Even if you test negative, stay home for the full seven days.
    • If your test is positive, stay home and follow the COVID-19 diagnosis protocols.​

UHD community members who have traveled internationally since February 1 and/or are planning travel to these destinations are required to submit a travel registration form. If a 14-day self-quarantine period is required, faculty, staff and students will need to complete a Request to Return to Campus Form at the end of this self-quarantine period and may not access any UHD campus (UHD, Kingwood, Northwest, Cy-Fair, Coleman) until cleared to return.

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Are there any confirmed COVID-19 cases at University of Houston-Downtown?
The total number of cases at UHD can be viewed on our webpage
If, during the course of any investigation, it is determined that someone is at risk, the person will be contacted directly through UHD's contact tracing process. When a contact tracer calls you, please answer the call. They will have valuable information for you.  

If, during the course of any investigation, it is determined that someone is at risk, the person will be contacted directly through UHD's contact tracing process.

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Do I need to wear a mask on campus?

UHD is now requiring face masks for those staff working on-campus in situations where they are in close proximity (within 6 feet) of others effective April 27, 2020 and until further notice. This requirement is also directed to all who are visiting campus, including students, contractors and visitors (10 years of age or older).

Please note that face coverings do not need to be worn in the following circumstances:

  • When working alone in a single office
  • When engaging in physical activity outside
  • When doing so poses a greater mental or physical health, safety or security risk
  • While operating outdoor equipment if not appropriate from a safety standpoint
  • When consuming food or drink

Individuals are asked to wear a cloth bandana or face covering that covers their nose and mouth. Cloth face coverings should be washed daily. The use of surgical masks, surgical N-95 respirators of other medical masks is strongly discouraged to maintain the resources for health care providers and first responders. The cloth face cover is not a substitute for social distancing and regular handwashing. Continue to keep a distance of at least six feet between yourself and others.

Certain employees on campus, such as UHDPD consistent with their role as first responders, will be provided appropriate face coverings.

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I’ve been diagnosed with COVID. What’s next in the reporting process?

If you have been diagnosed with COVID-19 by a medical professional or via a COVID-19 test, then report the diagnosis on the COVID-19 Diagnosis Form and follow the advice of medical professionals to manage your symptoms.

Follow CDC Guidelines for Discontinuation of Isolation for Persons with COVID-19 Not in Healthcare Settings (fever free for 24 hours without use of medication) and submit a Request to Return to Campus Form when you no longer have symptoms or have two negative tests results 24 hours apart.

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I’ve had contact with someone with COVID-19? Should I report it?

If you have had contact, during the last 14 days, with someone who has COVID-19, then submit an Exposure Form and quarantine for 14 days. Submit a Request to Return to Campus Form when your quarantine has ended. If you develop symptoms during your quarantine, refer to the section titled COVID-19 Symptoms.

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How do I know what I need to report?

We’ve created a chart to help all faculty, students and staff understand the steps necessary to quarantine, report a diagnosis, an exposure and how to request to return to campus.

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What is the university doing in regard to bacterial and viral threats to student health?

University Facilities Management continues to monitor the CDC recommendations regarding daily routine cleaning and will continue to train personnel and make adjustments accordingly. Hand sanitizer stations have been added across campus.

UHD has implemented limited access to campus beginning March 23, 2020. Campus access is limited to essential personnel defined as only those needed to maintain campus infrastructure including a limited number of individuals from the UHD Police Department, Facilities Management, Information Technology and the mail room.

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Will the university share information about students, faculty or staff who have traveled internationally?

In compliance with state and federal health privacy laws, the university will not release names or identifying information of any student or employee unless required to do so by law.

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Can I self-quarantine on campus?

No. UHD does not have facilities on campus for self-quarantine.

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How is UHD supporting students, faculty and staff returning from COVID-19 affected countries and what is required for their health monitoring?

UHD is following CDC guidance that recommends self-isolations, social distancing, and health monitoring for 14 days upon return to the U.S. Students, faculty and staff are asked to comply with the following recommendations:

  1. Complete the UHD Travel Registration Form.
  2. Self-quarantine for 14 days following CDC best practices.
  3. Be assessed and approved before returning to campus. Students can contact UHD Student Health Services at 713-221-8137, or email healthservices@uhd.edu. A notification of clearance to return will be sent from the Office of the Dean of Students. Faculty and staff should contact ESO via email at benefits@uhd.edu. Returning students can receive additional support from Counseling Services, Office of the Dean of Students, Office of Title IX / Equity and Diversity, and Office of Study Abroad.

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What does it mean to self-quarantine?

Stay home (or other location approved by your local health department). This means that you should not go to school, work, public areas, or attend large gatherings. If you need medical care, call your health care provider. Call ahead before you go to your doctor's office or to an emergency room. Tell them your symptoms and that you traveled to an area of the world experiencing a COVID-19 outbreak. Comprehensive steps for self quarantine and preventing the spread of COVID-19 (Coronavirus) can be found on the CDC website.

  • Do not use public transportation, ride-sharing, or taxis.
  • Postpone any travel. If travel is absolutely necessary, you need to coordinate with your local health department. If you travel and become ill, you may not be able to return home.
  • Wash your hands often and practice good hygiene.
  • Postpone all non-essential medical appointments until you are out of self-quarantine. If you have an essential appointment during the self-quarantine, contact your health care provider and explain that you have been in self-quarantine prior to your visit.
  • Consider minimizing contact with people and animals in your home (stay in your own room and, if possible, use your own bathroom). Avoid sharing personal household items such as dishes, towels, and bedding.

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What do I do after the 14-day self-quarantine period is over?

UHD students, faculty and staff will need to notify the University of their intent to return to campus and be approved to safely return to campus. Students should send an email to uhdstudentaffairs@uhd.edu. Faculty and staff should send an email to benefits@uhd.edu.

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Will I be able to return to the university after I send that email?

You will be provided a Request to Return to Campus Form to answer regarding any health symptoms you are experiencing. Based on your responses to the questionnaire, you may be directed to a health care provider before being approved to return to campus.

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Who can I contact if I have symptoms?

Those with concerns about possible exposure should contact their primary health care provider. Students can contact UHD Student Health Services at 713-221-8137, or email healthservices@uhd.edu.

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What do I do if I have close family members or friends that either test positively for Coronavirus or are self-quarantined?

If you have reason to believe that you may have been exposed, do not come to campus. Contact your physician or Student Health Services (713-221-8137, or email healthservices@uhd.edu). Depending on the determination, self-quarantine procedures may go into effect. Students who believe they may have been exposed through family members or friends, should also contact the Office of the Dean of Students at uhdstudentaffairs@uhd.edu. Faculty and staff who believe they may have been exposed through family members or friends, should contact Employment Services & Operations at benefits@uhd.edu.

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I plan on traveling, what should I know?

If you are planning to travel domestically or internationally, you will need to register with the university by completing a Travel Registration Form. If you are going abroad for personal travel — whether a vacation or returning home — we ask you to consider the following:

  • Know that situations and conditions surrounding COVID-19 are dynamic and could change while you are traveling, potentially complicating return logistics. Review the latest from the CDC here.
  • Before leaving, notify a family member or friend to share destination and contact information.
  • While traveling, take steps to prevent the spread of any respiratory virus by practicing good hygiene, such as regularly washing your hands.
Faculty, staff and students returning from international travel, university-sanctioned or personal, are required to complete an International Travel Registration Form and one of the following upon return to the United States:
  • Self-quarantine for 14 days OR
  • Get tested 3-5 days after travel AND stay home for seven days after travel.
    • ​Even if you test negative, stay home for the full seven days.
    • ​If your test is positive, stay home and follow the COVID-19 diagnosis protocols.​
After your self-quarantine period, you must submit a Request to Return to Campus Form​, and be released before coming back to campus.
 

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What can I do if I am experiencing suspected bias or discrimination?

The University is committed to creating an inclusive climate for all of our community members. The CDC offers guidance on countering stigma related to this virus. If you believe that you are experiencing discrimination or bias related to your national origin, race, or other protected group, you may contact the UHD Office of Title IX / Equity & DiversityTitleIX@uhd.edu or call 713-221-5771.

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I am a person impacted by the evolving global situation surrounding COVID-19. It has left me feeling anxious and worried. Where can I turn for help?

The University of Houston-Downtown recognizes this is a stressful situation for many members of our community. Benefits-eligible employees and their dependents may contact the Employee Assistance Program at 713-500-3327. Counseling services, either phone or video, will be available for students from UHD Student Counseling Services at 713-500-3852.

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How can I ensure that I receive timely communication from UHD?

Faculty, staff and students are encouraged to to update personal contact information to ensure they receive email and text notifications related to emergencies. Instructions for updating personal contact information.

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Where can I get a COVID test?

The city of Houston has set up a webpage with a list of where COVID testing us available for free.

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Last updated 11/30/2020 8:43 AM