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UHD Welcome Center lobby

Virtual Assistance

Get help from a real person.

Students can access services virtually through Zoom and other virtual platforms. Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/Resources for more information and help videos.

Video tutorial on joining Zoom meetings

To access information on how to connect with a unit virtually and in-person, please click on the office or department header below. Please refer to each unit's website for greater detail on services offered as well as additional information on how to connect with those services. 


UHD is currently in a Step 4 - Green. All services are open Mon-Fri during regular business hours for in-person support. For information on UHD's COVID response and protocols please visit Emergency Management's COVID website,

COVID-19 (Coronavirus) Update | University of Houston-Downtown (uhd.edu)


GETTING STARTED / WELCOME DESK

Office Hours: All services are available in-person Mon-Fri 8am to 5pm. For more information and additional contact information please visit the Admissions homepage.

Virtual Services: You can connect to the Office of Admissions via Zoom. Information on virtual tours and presentations for undergraduate, graduate, and international students is available on the Admissions homepage

Email address: uhdadmit@uhd.edu

Phone: 713-221-8522

Password: GoGators

Zoom


COLLEGES

Office Hours: All services are available in-person. The Deans Office is open Mon-Fri 8am to 5pm. Virtual assistance for student services is available during regular business hours.​ For additional information please visit the MDCOB homepage.

MDCOB Advising: For advising hours, contact information, and to access the student support live chat please visit the MDCOB Academic Advising webpage, College of Business Undergraduate Advising Office | University of Houston-Downtown (uhd.edu)

Email address: cobinfo@uhd.edu.

Phone: 713-221-8017

Undergraduate Advising


Graduate Advising

Office Hours: All services are available in-person. Virtual assistance is being offered for specific support services, including advising. Please visit the CHSS homepage​ for news, updates, hours and contact information.

Email address: chssdean@uhd.edu

Phone: 713-221-8009


CHSS Advising: Virtual assistance is available Mon-Fri 9am to 4pm. Or, you can schedule a advising appointment through EAB Navigate. Advising office hours are Mon-Fri 8am to 5pm. For more information please visit the CHSS Advising Office homepage​.

Email address: chss_advising@uhd.edu

Phone: 713-221-8460

CHSS Advising Virtual Lobby

Office Hours: All services are available in-person. Virtual assistance is available for certain support services. For CPS news, updates, and more information please visit the CP​S homepage.


CPS Advising: The advising office is open Mon-Fri 8am to 5pm. Virtual services are available Mon-Fri 9am to 12pm and 1pm to 5pm. Students can also schedule advising appointments through EAB Navigate, please refer to the PDF, ​​How to Schedule an Advising Appointment, for instructions on how to schedule an appointment using EAB Navigate. Additional information regarding major specific advising appointments is available on the CPS Advising Office homepage.

Email Address: cpsadvisingservices@uhd.edu

Phone: 713-221-8031

Advising Password: CPS

CPS Advising

Office Hours: All services are available in-person. A​ few student support services can be accessed virtually. News, updates, and more information is available on the CST homepage.

CST Advising: Students assigned to the CST Advising Center can visit the office in person Mon and Thu 9am to 6pm and Tue, Wed, Fri 8am to 5pm. To schedule an advising appointment please use the link below or send an email to the email address below.

Email addresses:

Deans Office: cst_dean@uhd.edu

CST Advising Center: cstadvising@uhd.edu

Phone: 713-221-8019

Schedule an Advising Appointment

Office Hours: All services are available in-person. Certain student support services are available virtually. For news, updates, and additional information please visit the UC homepage.

UC Advising: The advising office is open for in-person assistance Mon-Fri 8am to 5pm. The UCAC is also providing virtual assistance Mon-Fri from 9am to 4pm (use the link below to access virtual assistance). ​Advising appointments can be scheduled using EAB Navigate.

Email addresses:

Deans Office: UCDean@uhd.edu

UC Advising Center: ucac_advising@uhd.edu

Phone: 713-221-8007

UCAC Advising


STUDENT SERVICES

Office Hours: The AAC serves all pre-major and undeclared students, as well as post-baccalaureate students pursuing a second bachelors or coursework for graduate/professional programs. The Center also provides pre-advising services to prospective students. Greater detail and additional contact information is available on the Academic Advising Center homepage. Students can schedule appointments through EAB Navigate​.

Virtual Drop-Ins: Mon, Wed, Fri 8am to12pm, Thu and Fri 1pm to 5pm.

Email address: uhdacademicadvising@uhd.edu

Phone: 713-221-8006

Password: aac1

Office Hours: All student tutoring services are available in-person and virtually. The administrative office is open Mon-Fri 8am to 5pm. For information on tutoring services as well as new and updates, please visit the ASC homepage.

Virtual Services: Students can access the ASC virtual lobby through the Zoom link below or can schedule a tutoring appointment using EAB Navigate. Instructions on how to use Navigate are available on the NAVIGATE Student Resource webpage

Email address: ASC@uhd.edu

Phone: 713-221-8669

Zoom Lobby

Meeting ID: 943 511 40486

Password: tutor

Office Hours: The Registrar's Office is open to provide in-person support Mon-Fri 8am to 5pm. This office can assist students with registration and documentation needs. For more information on the types of services and assistance available to students please visit the Registrar's Office website.

Virtual Services: Virtual assistance is available Mon-Fri 8am to 5pm through the Virtual Welcome Desk. Appointments can also be made using the Appointment Form.

Email address: uhdrecords@uhd.edu

Phone: 713-221-8999

Zoom Lobby

Office Hours: All services are available in-person. The Testing Services Office is open Mon-Fri 8am to 5pm. More information on the office as well as the services available can be found on the ​Testing Services website.

Virtual Services: Virtual support is available Mon-Fri 8am to 5pm through the Virtual Welcome Desk.

Email address: testingservices@uhd.edu

Phone: 713-221-8027

Password: ​198748

Zoom Lobby

Office Hours: The Office of Scholarships and Financial Aid is open for in-person support Mon-Fri 8am to 5pm. More information and resources are available on their website.

Virtual Services: All financial aid services, including document intake, are available electronically Mon-Fri 8am to 5pm. To expedite the processing of your financial aid application, completed checklist items should be uploaded via your student portal, Document Upload Instructions are available online. Immediate virtual assistance is available through the Virtual Welcome Desk (use link below).

Email address: uhdfinaid@uhd.edu

Phone: 713-221-8041​

Zoom Lobby

Office Hours: The Cashier's Office processes payments from students for tuition, fees and miscellaneous items and manages installment plans, emergency/short term deferments and book loans. The Office is open Mon-Fri 8am to 5pm. More information on the Cashier's Office and other business services are available on the Student Business Services website.

Virtual Services: Services remain available virtually Mon-Fri 8am to 5pm through the Virtual Welcome Desk​.

Email address: cashiers@uhd.edu

Phone: 713-221-8196


STUDENT SUPPORT

Office Hours: The office is open Mon-Fri 8am to 5pm for in-person visits. Additional information regarding services and student support resources is available on the Division of Student Affairs homepage. 

Email address: uhdstudentaffairs@uhd.edu

Phone: 713-221-8100

​Password: SASupport

Zoom Lobby

Office Hours: The office is​​ open Mon-Fri ​​8am to 5pm for in-person support. For news, updates, and additional information please visit the Disability Services homepage.

Virtual Hours: Services are available virtually through the Student Affairs Virtual Zoom webpage

Email address: disabilityservices@uhd.edu 

Phone: 713-221-5078

Password: SASupport

Zoom Lobby

Office Hours: All services are available in-person. News, updates, and additional information is available on the Counseling Services homepage.

Virtual Services: Scheduled appointments may be conducted by phone or video Mon-Fri 8am to 5pm. 15 minute support sessions are available on a first call first serve basis Mon-Fri 10am to 11am and 2pm to 3pm. To schedule an appointment please call the number below or complete the Contact Form​.

Email address: UHDCounseling@uhd.edu

Phone: 713-500-3852

Password: SASupport

Zoom Lobby

Office Hours: In-person services are ​​​available. General business hours are Mon-Fri ​8am to 6pm. Clinic appointment hours are Mo​n-Fri 8am to 5pm. For additional information on how to schedule an appointment as well as after hours information please visit the Student Health Services homepage.

Email address: HealthServices@uhd.edu

Phone: 713-221-8137​​

Password: SASupport

Zoom Lobby

​​Office Hours: All services are available in person Mon-Fri 8am to 5pm. Additional information regarding types of services as well as news and updates is available on the GSC homepage.

Virtual Services: Students can access virtual support services through Zoom (link below) or schedule an appointment using EAB Navigate, instructions for how to use Navigate are available on the NAVIGATE Student Resource webpage. ​

Email address: gsc@uhd.edu

Phone: 713-221-5805

​Password: 5805

Gator Success Workshop

Office Hours: The office is open to provide in-person support Mon-Fri 8am to 5pm. Additional information about services is available on the Veteran's Services homepage​.

​Virtual Office Hours: For information on virtual hours please refer to the Student Affairs Virtual Zoom page

Email address: uhdstudentaffairs@uhd.edu

Phone: 713-221-8100

Password: SASupport

Zoom Lobby


CAMPUS LIFE

Office Hours: During the summer semester the store is open Mon-Thu 10am to 2pm. Additional information on hours and store pick-up is available on the Bookstore website.

Email address: houstondowntowncampus@bkstr.com

Phone: 713-221-8025​

Office Hours: The Main Career Center is open for in-person services and assistance Mon-Fri 8am to 5pm. Students are encouraged to activate their Jobs4Gators account to make appointments with a career coach. Information on how to activate your Jobs4Gators account along with additional information on types of services and other resources for students is available on the Main Career Center webpage.

Virtual Services: If you have a quick question, you can connect with someone through Zoom Mon-Thu 3pm to 5pm.

Email address: uhdcareer@uhd.edu

Phone: 713-221-8980

Virtual Office Hours: 8:00 am - 5:00 pm

Password: 8980

Zoom Lobby

In Person Office Hours: The Library is open for walk-in access Mon-Fri 8am to 5pm. A virtual chat is available 24/7 through the 'Ask a Librarian' chat. Please visit the Library homepage ​for additional information and greater detail regarding their resources. ​​

Phone: 713-221-8186

Ask a Librarian

Office Hours: The administrative office is open for reception services. Please check the Sports and Fitness website for information and updates on what equipment is available as well as fitness class offerings. ​

Email address: sports&fitness@uhd.edu

Phone: 713-221-8225

Password: gators

Zoom Lobby

Office Hours: The office is open Mon-Thu 8am to 7pm and Fri 8am to 5pm. ​​Please check the Student Activities website for information regarding services and activities offered throughout the semester.

Virtual Services: The office can be contacted virtually through Zoom during regular business hours.

Email address: StudentActivities@uhd.edu

Phone: 713-221-8573

Password: VT6?X$

Zoom Lobby

Office Hours: If you are planning to study abroad please consult with the Office of Study Abroad to learn about any university guidelines on travel as well as guidelines from the U.S. State Department, the CDC, and local guidelines. The Office of Study Abroad is open for in-person assistance Mon-Fri 8am to 5pm. Additional information and resources regarding study abroad offerings are available on the Study Abroad website.

Virtual Services: The Office of Study Abroad can provide assistance virtually for quick 10-15 minute sessions through Zoom (if you need more time please call the office and make an appointment).

Email address: studyabroad@uhd.edu

Phone: 713-221-8250

Password: ​Fall2020

Zoom Lobby​


INFORMATION TECHNOLOGY

Website: Student IT Learning Materials

Email address: bb@uhd.edu

Phone: 713-221-2786​





Last updated 7/19/2021 10:21 AM