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Blackboard Announcements

05.14.2020

Flash Player

Adobe will be retiring the Flash Player plugin on December 31, 2020 at which point security updates and distribution will cease. All major browser vendors (Apple, Google, Microsoft and Mozilla) have also announced that they will retire Flash plugin support by the end of this year. 

The phase out of Flash has been reported long prior to this implementation.  Most Blackboard content will not be affected, although some legacy files may no longer function.  Let Blackboard Support know of any courses experiencing issues, 713-221-2786, Report A Problem 

More information at https://theblog.adobe.com/adobe-flash-update/


02.04.2020

Chrome 80 Update and Mediasite Playback Issues

Chrome 80 introduces a change that may prevent playback of Mediasite content that is embedded in other webpages, such as within Blackboard. If you are using Chrome 80 and receiving and error message of "Your playback ticket is not valid for this session", please follow the instructions below to change a Chrome setting. After changing the setting, refresh the webpage and the content should play back normally.


Solution:

  1. In Chrome's address bar, go to chrome://flags
  2. In the "Search flags" search box, type "samesite"
  3. Set "SameSite by default cookies" to "Disabled"
  4. Set "Cookies without SameSite must be secure" to "Disabled"

02.04.2020

Turnitin Incompatibility Issue

A known issue has been identified with Turnitin and the Safari browser. During file submissions in the Turnitin application the file upload will get stuck and fail to upload. In order to successfully upload Turnitin assignments we recommend using an up to date version of Chrome, Firefox, or Microsoft Edge.


 
01.29.2020

Outage Notification - Mediasite

Mediasite will be unavailable Friday, January 31, 2020 between 5am and 7am CST. Students will not be able to view videos hosted in Mediasite and Faculty and Staff will not be able to login. We appreciate your patience and apologize for any inconvenience.

 01.06.2020

Blackboard (Bb2) Student Login Account Issues

We're experiencing issues with student account passwords that is causing issues with logging into the Blackboard environment (Winter 2019 Term) today Monday 1/6, the IT department is working diligently with the Blackboard support team until a resolution is fully implemented.

Please make adjustments to dates and times of course activities as required.  If you have any questions, please call us at 713-221-2786. 

We apologize for any inconvenience.


Recurring Announcement

From 4:00 AM to 7:00 AM each Friday, Blackboard may be unavailable (this is the regular weekly maintenance time). During this time you may not be able to log onto Blackboard and access information in your courses.

Last updated 5/14/2020 9:16 AM