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Blackboard Announcements

UHD's Blackboard service is hosted by Blackboard, rather than hosted by on-premise servers.  This licensing is called Software as a Service (SaaS.)  System updates happen automatically, usually weekly.  Updates should not cause the system to become unavailable, or ​​otherwise affect user sessions. The goal is for UHD's Blackboard to be available 365 days per year, 24 hours per day.

Blackboard maintains a page​ showing the status of their services and scheduled maintenance.  Some of the services listed, such as Collaborate, are not licensed by UHD and so do not apply. ​


​5.13..2022

Blackboard Courses Closed for Some Users

Description: Some users have reported that their Blackboard courses are not available.

Workaround: Our IT department had been made aware and should be fixed shortly.

Resolution: Spring semester courses closed prematurely on May 12, 2022 at midnight. Our IT department has since addressed this issue and your students should now have access. The issue is marked as resolved as of 9:30am. All Faculty have been notified. We apologize for the inconvenience. 



Be Sure to Update LockDown Browser 

Description: Many of LockDown Browser's Known Issues are likely to be fixed by updating your software. Updating your personal browser should resolve the issue for exams that don't require Respondus. In the case of Lockdown Browser, students will need to update their browser by following the steps detailed here:

https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/326/0/how-to-update-lockdown-browser​​


Recurring Announcement

From 4:00 AM to 7:00 AM each Friday, Blackboard may be unavailable (this is the regular weekly maintenance time). During this time you may not be able to log onto Blackboard and access information in your courses.​



Last updated 6/14/2022 11:46 AM