This page provides information about Veritas Desktop and Laptop Option (DLO Agent), and it addresses frequently asked questions.
What is Veritas Desktop and Laptop Option Desktop Agent or Veritas DLO Agent?
Veritas Desktop and Laptop Option Desktop Agent (Veritas DLO Agent) is a system designed to backup data in specific folders on individual faculty and staff PCs to a secure and private storage environment accessible to the user only. This tool is provided for users to recover deleted or corrupted files
IMPORTANT: How do I know if my PC is being backed up?
First, verify that you see the "Veritas DLO Desktop Agent" icon (just like the icon in the yellow circle below) in the System Tray in the lower-right corner of your screen (next to the date/time). If exists, double-click on that icon. If your files are backed up, the message in the Status window should say "Your files are protected".
If you don't not see the icon as described above in the System Tray, or if the Status does not indicate that your files are protected, please contact the IT Service Desk, and we will have someone follow up with you to make sure DLO is installed and your files are being backed up.
Veritas DLO FAQs