This page provides instructions on how to access data that has been backed up by Veritas Desktop and Laptop Option (DLO) Agent from remote locations using the Veritas DLO Agent web portal. Please note that this web portal is not accessible while connected to the UHD network, both on campus or via VPN. For more information about Veritas DLO Agent, please
To access the data that has been backed by Veritas DLO Agent please follow these steps:
How to Login
While using supported browsers like Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge and Safari visit https://dlo.uhd.edu
To login make sure you add "uhd\" before your username. For instance, uhd\smithj
Enter your regular uhd password.
Click on "Login"
Once you are logged into this portal, the system will display the Verita DLO Dashboard. The left side panel shows all the computers you have logged into over the past few months that were running DLO. The center section displays the hard drives of first computer listed in the left side panel. For instance, the image below shows how BRASTEDO-W7TEST is already selected.
How to Access and Retrieve Data
On the left side panel select the computer you wish to retrieve data from.
Using the center panel select the folder location of the data you wish to retrieve.
If you make a mistake and click the incorrect folder, click on the top folder with the two dots (..). This will will bring you back up one level.
- Note that most people's My Documents folder will be in a path similar to this, unless it was moved. C:\Users\[your users name]\Documents\
- Note that most people's Desktop folder will be in a path similar to this, unless it was moved. C:\Users\[your users name]\Desktop\
Once you have located the file you wish to retrieve, you will see some file information like "Name", "Last Modified" date and "Size".
Click on the "Download" green circle to start downloading the file to the computer you are currently using. Please keep in mind that each browser has its own look and feel when downloading files.
You can select multiple files to be downloaded together.
If you selected multiple large files for download, you can view the progress by clicking on the yellow view progress button above the file names.
Special note: Even though DLO does keep several versions of files as you make changes, only the latest version of the file is available for download through the web interface. Should you need an older version, please contact the IT Service Desk.