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Power BI FAQ/Help

For questions about Power BI not addressed on this page, please contact the Office of Data Analytics & Institutional Research.

Logging In / Access

VPN connection is not required, but some dashboards will require for you to be logged in with your UHD network account.

The latest versions of the following browsers:
  • Microsoft Edge
  • Chrome
  • Safari
  • Firefox

Yes, you can download the Power BI App for Android, iOS, or a Windows device and log in to view your dashboards and reports.

You can also view it on your device's browser. If you encounter problems with the dashboard loading, you may need to update your browser's settings to allow third party cookies and site data for

For Chrome browsers:

Method 1:
  1. Press the lock symbol at the top
  2. Press cookies
  3. Turn off option for "Block third-party cookies
Method 2:
  1. Press menu button at top ()
  2. Go to Settings -> to Site settings -> Cookies
  4. Type "" in the URL field
  5. Check the box for "Including third-party cookies on this site"
  6. Press Add

No, to view the dashboard you do not need to download anything.

Please ask that your colleague complete this form.

Power BI Functions

In general, each dashboard is refreshed once per day. If an update schedule is different, it will be listed within that specific dashboard.

Click on the visual of the map and either use the +/- buttons on the keyboard or the scroll wheel on your mouse to zoom in and out.

Hold down the Ctrl key (Windows) or Command key (Apple) and make your selections.

In the top right-hand corner of many of the individual graphics is an icon called "Focus Mode" Power BI popout icon (bring your mouse to the top right-hand corner to make it appear). Clicking on "Focus Mode" allows you to see the graphic on its own, and slightly larger. To return to the dashboard, click "Back to report".

Yes, you can export the summarized data for selected dashboards. Bring your mouse to the top right-hand corner to make the icons appear, if one appears that looks like three dots (and says "More Options"), click on it and you will have the option to export the summarized data.

Training and Development

Yes, Microsoft has published a large repository of documentation about Power BI and its many functions. A general overview Power BI and video series which is broken down into short 5 - 10 minute sections are available.

Last updated 4/15/2022 6:16 AM