The Employee Assistance Program (EAP) is a confidential counseling and referral program that is available to eligible employees and their families. Whether employees want to resolve a stressful work situation, find legal resources or get advice about a financial concern, the EAP can help.
Visit EAP online at www.uteap.org to find self-help tools and resources. When prompted for the password, please enter "uteap." Then call to schedule a free, confidential appointment with one of their many skilled professionals.
Any troubling concern that gets out-of-hand or reduces your ability to concentrate can be brought to UTEAP at no cost.
Who is eligible?
- UHD employees (faculty and staff) who are in a full-time, benefits-eligible position
- UHD employees (faculty and staff) who are in a part-time (50% FTE or higher), benefits-eligible position
- Dependents of the above-listed employees
What types of assistance does the EAP provide?
- Family/parenting issues
- Alcohol or drug problems
- Grief or bereavement
- Personal, work or school stress
- Elder care issues
- Marital or relationship problems
- Anger management
- Coping with change/anxiety
* Members are authorized three no cost counseling sessions per issue per year.
- Tax/IRS questions
- Retirement planning
- Credit advice
- College tuition planning
- Personal budgeting
- Debt consolidation
- Free simple will
- Identity theft protection
- Bankruptcy & credit*
- Divorce & family matters*
- Estate planning*
- Consumer rights*
*Advice and analysis up to 30 minutes per issue.
Why does the University offer this service?
The University understands that it can be difficult to balance personal life with school/work life and partner with UTEAP to provide integrated solutions to complex problems facing employees and their eligible dependents.
How do I get started?
To ask a question or request a service, just call 713.500.3327. Callers will be immediately connected to an experienced UTEAP specialist. Available all day, all week, all year (24/7).
Where do I go for an appointment?
In addition to the main location in the Texas Medical Center (7000 Fannin, Suite 1670, Houston), participants have a choice of other locations in the local area. They may request a location by their work, child’s school or residence. UTEAP also offer nationwide coverage. Call their main office at 713.500.3327 for a nearby location.
How much does the EAP cost?
This program is free. The University pays for this service to benefit its employees. UHD value their employees as a member of the community and look for ways to help them achieve their full potential.
Are the services confidential?
All calls and visits to UTEAP are confidential as defined by law. Personal information or the issues shared will not be disclosed to UHD or other persons without written permission.
Can I call UTEAP for non-crises concerns?
Absolutely. UTEAP is available as a life management tool. They help tailor wellness programs, customize a specific training or just lend that supportive ear.
Who will provide services to me?
All therapists are experienced Masters/Ph.D. level clinicians located at offices convenient to home or work. They provide a structured, face-to-face approach for helping find solutions to everyday challenges.
Do you offer WorkLife Benefits?
Yes. Eligible employees can access child care, elder care and adoption consultation services -- as well as stress management and Work/Life balance training. Additionally, 3,000 different articles and a Savings Center are available online.