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Records Analyst

Basic Position Information

Job Code: 5093

Title: Records Analyst

Department: Registrar

Essential Personnel: N

Job Family: Enrollment Management

Job Sub-Family: Student Records

FLSA Classification: NE

Job Grade: 09

Grade Min: $31,648

Grade Mid: $38,769

UHD Succession Plan: N/A

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Records Analyst maintains responsibility for student records processes for the department, including interpreting university policies and procedures for students, faculty, and staff. The Analyst provides and manages a diverse range of support activities for the department.

Duties

  • Processes transcript requests
  • Verifies that enrollment requirements are met
  • Develops and produces reports as required
  • Provides support during the registration process, troubleshooting as necessary
  • Maintains and manages records
  • Performs basic bookkeeping tasks
  • Provides customer service support as required

Marginal Duties

  • Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

  • None

Delegation of Work:

  • N/A

Supervision Given:

  • N/A

Qualifications

Required Education:

  • Minimum of 60 hours of completed college course work

Required Experience:

  • Minimum of one (1) year of related job experience

License/Certification:

  • None required

Preferred Qualifications

  • None

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of the co-requisites and pre-requisites of university enrollment.

Skills:

  • Good technical skills, including proficiency in PeopleSoft;
  • Good project management skills;
  • Strong analytical and problem solving skills;
  • Excellent interpersonal and communication skills

Abilities:

  • Ability to develop and implement new processes;
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
  • Must have the ability to move items of up to 25lbs

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Communicates Effectively

  • Communicates clearly, concisely, and with courtesy.
  • Carefully listens to customer or thoroughly reads correspondence, and uses good judgment to respond appropriately. (Customers can be students, external constituents, employees, or university guests.)
  • Communicates requests for further action or resources to appropriate individuals with tact.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

This job description may not encompass all duties and responsibilities associated with the position.

Last updated 4/27/2022 6:12 AM