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Library Assistant

Basic Position Information

Job Code: 5446

Title: Library Assistant

Department: Library

Essential Personnel: N

Job Family: Academic Administration

Job Sub-Family: Library

FLSA Classification: NE

Job Grade: 09

Grade Min: $32,995

Grade Mid: $38,769

UHD Succession Plan: N/A

Criticality of Position: N/A

Career Ladder: Pre-Defined

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Library Assistant makes the library's resources and information readily available to users, by creating and maintaining an accurate and up-to-date catalog of library resources, and to make new library materials available on a timely basis.

Duties

  • Catalogs and classifies library materials; maintains the catalog database
  • Makes new physical library materials shelf-ready; repairs damaged library materials; discards materials selected for withdrawal; and compiles statistics for materials added and withdrawn from the collection
  • Provides assistance to university members by completing daily circulation tasks, maintaining accounts, and providing general customer service
  • Receives and processes intercampus delivery requests, shipping and placing items on hold for patrons as required
  • Signs receiving reports for electronic resources; checks their accuracy
  • Receives and processes invoices, checking invoice records for errors, and investigating and resolving invoicing and payment issues with vendors as necessary
  • Assists university students and faculty in locating library resources in both physical and electronic form; lends physical resources to students and faculty who would like to borrow them; removes items brought back to the library from patrons' accounts
  • Tracks the number of people use the library each day, based on a daily electronic gate count
  • Supervises and delegates tasks to student workers as required
  • Performs all necessary data entry tasks

Marginal Duties

  • Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

  • May supervise Student Employees

Delegation of Work:

  • May assign work to subordinate(s)

Supervision Given:

  • May supervise the work of student workers

Qualifications

Required Education:

  • Minimum of 30 hours of completed college coursework

Required Experience:

  • Minimum of one (1) year of job-related experience

License/Certification:

  • None required

Preferred Qualifications

  • Completion of college coursework in the field of Humanities or Library Science is preferred;
  • Certification or experience with financial software and library system software is preferred

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of the national cataloging standards, the Dewey Decimal Classification, and the MARC cataloging format, and the related trends, issues, and accepted practices;
  • Knowledge of the physical processing of library materials such as applying security devices, book covers, and labels;
  • Knowledge of repairing damaged books and audiovisual discs

Skills:

  • Good technical skills, including proficiency in MS Office, SharePoint, cataloging applications, and integrated library software;
  • Strong analytical and problem solving skills; excellent interpersonal, customer service, and communication skills; good attention to detail

Abilities:

  • Ability to work independently and as part of a team;
  • Ability to perform basic administrative tasks;
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community

Work Location and Physical Demands

Primary Work Location:

  • Works in an office and library environment

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
  • Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors
  • Must have the ability to move items of up to 50lbs

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

This job description may not encompass all duties and responsibilities associated with the position.

Last updated 4/27/2022 6:11 AM