Basic Position Information
Job Code: 2315
Title: Director, College of Business Career Development Center
Department: College of Business
Essential Personnel: N
Job Family: Student Operations
Job Sub-Family: Student Support
FLSA Classification: E
Job Grade: 18
Grade Min: $80,937
Grade Mid: $99,147
UHD Succession Plan: N
Criticality of Position: N/A
Career Ladder: Individualized
Campus Security Authority: Y
Screening Committee: Y
Motor Vehicle Record Check: Y
The Director, College of Business Career Development Center manages, plans, strategically develops, and implements all aspects of a comprehensive, student-centered career development facility for students and alumni within the Marilyn Davies College of Business.
- Oversees departmental operations including, but not limited to, budgets, personnel, planning, and marketing career events, programs, services, and staff training.
- Collaborates with the dean, faculty, and staff to develop, plan, and implement program opportunities, events, and course objectives for student career awareness and career readiness inside and outside the classroom.
- Builds, communicates, and fosters relationships with industry and community leaders to promote employment and internship opportunities for our students as well as involvement opportunities for them within the college; works to increase the quality and quantity of internship opportunities for students; establishes and maintains a Career Readiness Council of industry leaders providing needed feedback for programming as well as financial gifts to cover costs of programming.
- Represents the university in regional, national, and international career-related organizations and groups.
- Develops, leads, and manages an on-campus interview program.
- Coaches, counsels, and provides resources to students and alumni; assists students in developing career goals and understanding the relationship between in-class, extracurricular, and experienced-based learning; conducts class presentations, workshops, events, and large/small group sessions.
- Develops and maintains information systems for managing records and data.
- Generates reports and Career Outcomes Assessment systems, policies, and procedures; analyzes information for use in planning for AACSB and SACSCOC Accreditation as well as the Ted Bauer Scholars Program.
- Works to increase the percentage of students employed at graduation.
- Performs all other duties as assigned.
Delegation of Work:
- Regularly assigns work to subordinate(s)
- Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees.
- Minimum of seven (7) years of related job experience, including experience in management and supervision, program creation, and management and development of all areas of Career Services in a higher education setting.
- Must maintain a valid, current driver's license.
Knowledge, Skills and Abilities
- Knowledge of the operations of the Careers Services function in a higher education environment, and the related trends, issues, and accepted practices.
- Good technical skills, including proficiency in MS Office,
- Strong analytical and problem solving skills;
- Excellent interpersonal and communication skills;
- Good outreach and marketing skills.
- Ability to effectively communicate and develop and build partnerships with a wide range of individuals and constituencies in a diverse community.
Work Location and Physical Demands
Primary Work Location:
- Works in an office environment.
- Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. May be required to move items of up to 20lbs.
Position Specific Competencies
Commitment to Excellence - UHD
- Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
- Continuously strives to improve work performance.
- Accepts responsibility for his/her commitments to the university.
- Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.
- Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
- Accepts responsibility for his/her actions.
- Respects and complies with department and university policies, procedures, and work rules.
Respect and Cooperation
- Treats others with courtesy, respect, and dignity in the workplace.
- Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.
- Takes responsibility to accomplish job assignments within reasonable deadlines.
- Willing to accept new projects and/or commitments.
- Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
- Arrives to work on time prepared and ready to contribute.
- Willingly adjusts to changing work assignments or conditions.
- Open to changes in operational procedures, technology, and/or organizational structure.
- Views changes as opportunities for learning and professional development.
- Displays a positive attitude to encourage others.
- Promptly responds to changes in work priorities and/or unexpected circumstances or situations.
- Possesses required job skills and knowledge.
- Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.
Focus on Customer Service
- Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
- Respectfully ascertains customer's needs and determines appropriate response.
- Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
- If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
- Follows up with customers on outstanding requests in a timely manner.
- Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.
Building External Relationships
- Demonstrates the ability to build rapport and develop relationships with external constituents.
- Displays a genuine interest in constituents' ideas and concerns, and pursues mutual interests and aspirations between the university and external constituents.
- Builds trust and forms alliances through shared respect and cooperation.
- Supervises the work of staff employees.
- Sets clear goals and expectations within reasonable timeframes.
- Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
- Provides mentorship and guidance by sharing expertise and best practices.
- Supports staff by providing essential resources, professional development opportunities, and open communication.
- Promptly addresses performance issues with appropriate measures and discretion.
Computer/Automated System Proficiency
- Proficient in the use of university applications or automated systems to perform job duties.
- Complies with related policies, procedures, and work rules to maintain system security and data integrity.
Research and Analysis
- Applies knowledge and skills to collect and analyze relevant data and information.
- Assesses benefits and risks, and prepares comprehensive reports of findings.
- Submits recommendations for management's review and evaluation.
This job description may not encompass all duties and responsibilities associated with the position.