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Competencies

​The following competencies clearly define how employees successfully perform their job duties and contribute to the university's success. Refer to your job description for the competencies assigned to your particular position. Competencies apply to staff evaluations beginning in the 2018/19 Staff Performance Evaluation Process (performance period: January 2018 - December 2018).

STAFF COMPETENCIES (Click here for a complete description)
Shared Values (required for all jobs)Commitment to Excellence
Respect and Cooperation
Integrity
Work Behaviors (required for all jobs)​ ​ ​​Proficiency - Possesses required job skills and applies those skills
Dependability - Takes responsibility, meets deadlines, accepts new assignments and meets attendance requirements
Flexibility - Adjusts to changes, views changes as opportunities and has a positive attitude toward change
Customer Service (one of these four competencies is required for all jobs)​ ​ ​ ​Customer Relations Management - Manages customer service
Student Advising/Assistance - Primarily advises and/or assists students
Focus on Customer Service - Interacts with customers
Communicates Effectively - Minimal interaction with customers
Job Specific​ ​(18 competencies specific to a group of jobs within these 6 categories. Jobs may have have at most one competency from each category. Not every job will have a competency from every category.)​ ​ADMINISTRATIVE
Organizational Management
Operations Management
Financial Management
Project Management
PEOPLE MANAGEMENT
Supervision
Work Leadership
​ANALYTICAL
Decision Making
Problem Solving
Research and Analysis
COMMUNICATIONS
Building External Relationships
Instruction/Training
Writing Proficiency
OPERATIONAL
Computer/Automated System Proficiency
Equipment Operation
Public Safety
TECHNICAL
Technical Expertise
Functional Expertise
Support Proficiency (hardware and software)
​ ​Click here for a description of all Staff competencies

 

​ ​ADMINISTRATIVE STAFF COMPETENCIES (Click here for a complete description)
Shared Values (required for all jobs)Commitment to Excellence
Respect and Cooperation
Integrity
Work Behaviors (required for all jobs)​Leadership - Leads organizational unit
Accountability - Accountable for organzational unit
Change Management - Manages change within organizational unit
​​Administrative (required of all jobs)Strategic Planning - Organizational unit's goals and objectives
Talent Management - Management of organizational unit's employees
Financial Administration - Management of organizational unit's budget
Organizational Engagement - Represents organizational unit
​ ​Click here for a description of all Administrative Staff competencies
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Last updated 12/20/2018 8:49 AM