The following competencies clearly define how employees successfully perform their job duties and contribute to the university's success. Refer to your job description for the competencies assigned to your particular position.
| Shared Values (required for all jobs) | Commitment to Excellence |
| Respect and Cooperation |
| Integrity |
| Work Behaviors (required for all jobs) | Proficiency - Possesses required job skills and applies those skills |
| Dependability - Takes responsibility, meets deadlines, accepts new assignments and meets attendance requirements |
| Flexibility - Adjusts to changes, views changes as opportunities and has a positive attitude toward change |
| Customer Service (one of these four competencies is required for all jobs) | Customer Relations Management - Manages customer service |
| Student Advising/Assistance - Primarily advises and/or assists students |
| Focus on Customer Service - Interacts with customers |
| Communicates Effectively - Minimal interaction with customers |
| Job Specific (18 competencies specific to a group of jobs within these 6 categories. Jobs may have have at most one competency from each category. Not every job will have a competency from every category.) | ADMINISTRATIVE
Organizational Management
Operations Management
Financial Management
Project Management |
PEOPLE MANAGEMENT
Supervision
Work Leadership |
ANALYTICAL
Decision Making
Problem Solving
Research and Analysis |
COMMUNICATIONS
Building External Relationships
Instruction/Training
Writing Proficiency |
OPERATIONAL
Computer/Automated System Proficiency
Equipment Operation
Public Safety |
TECHNICAL
Technical Expertise
Functional Expertise
Support Proficiency (hardware and software) |
| Shared Values (required for all jobs) | Commitment to Excellence |
| Respect and Cooperation |
| Integrity |
| Work Behaviors (required for all jobs) | Leadership - Leads organizational unit |
| Accountability - Accountable for the organizational unit |
| Change Management - Manages change within the organizational unit |
| Administrative (required of all jobs) | Strategic Planning - Organizational unit's goals and objectives |
| Talent Management - Management of organizational unit's employees |
| Financial Administration - Management of organizational unit's budget |
| Organizational Engagement - Represents organizational unit |
| |  |  | |
