The following competencies clearly define how employees successfully perform their job duties and contribute to the university's success. Refer to your job description for the competencies assigned to your particular position.
Shared Values (required for all jobs) | Commitment to Excellence |
Respect and Cooperation |
Integrity |
Work Behaviors (required for all jobs) | Proficiency - Possesses required job skills and applies those skills |
Dependability - Takes responsibility, meets deadlines, accepts new assignments and meets attendance requirements |
Flexibility - Adjusts to changes, views changes as opportunities and has a positive attitude toward change |
Customer Service (one of these four competencies is required for all jobs) | Customer Relations Management - Manages customer service |
Student Advising/Assistance - Primarily advises and/or assists students |
Focus on Customer Service - Interacts with customers |
Communicates Effectively - Minimal interaction with customers |
Job Specific (18 competencies specific to a group of jobs within these 6 categories. Jobs may have have at most one competency from each category. Not every job will have a competency from every category.) | ADMINISTRATIVE Organizational Management Operations Management Financial Management Project Management |
PEOPLE MANAGEMENT Supervision Work Leadership |
ANALYTICAL Decision Making Problem Solving Research and Analysis |
COMMUNICATIONS Building External Relationships Instruction/Training Writing Proficiency |
OPERATIONAL Computer/Automated System Proficiency Equipment Operation Public Safety |
TECHNICAL Technical Expertise Functional Expertise Support Proficiency (hardware and software) |
Shared Values (required for all jobs) | Commitment to Excellence |
Respect and Cooperation |
Integrity |
Work Behaviors (required for all jobs) | Leadership - Leads organizational unit |
Accountability - Accountable for the organizational unit |
Change Management - Manages change within the organizational unit |
Administrative (required of all jobs) | Strategic Planning - Organizational unit's goals and objectives |
Talent Management - Management of organizational unit's employees |
Financial Administration - Management of organizational unit's budget |
Organizational Engagement - Represents organizational unit |
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