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College Career Counselor II

Basic Position Information

Job Code: 3760

Title: College Career Counselor II

Department: Various

Essential Personnel: N

Job Family: Student Operations

Job Sub-Family: Student Support

FLSA Classification: E

Job Grade: 13

Grade Min: $47,731

Grade Mid: $57,277

UHD Succession Plan: N

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The College Career Counselor II oversees the daily operations of a college career center, and helps students to perfect their career readiness skills and to successfully transition to a suitable career path after graduation.

Duties

  • Provides individual career counseling sessions, workshop presentations, and career assessment testing.
  • Develops counseling techniques and standard assessments.
  • Develops interview training programs and resume development workshops for students.
  • Oversees inquiries from employers relating to recruiting.
  • Assists in the planning and implementation of job fairs including developing marketing materials and coordinating logistics.
  • Coordinates the use of career services software systems that facilitate interview scheduling, job postings, and related services.
  • Assists with on-campus recruiting operations, connecting employers to faculty as necessary and promoting recruiter presentations to students, organizations, and classes.
  • Develops programming for targeted learning outcomes, leading to better retention and graduation rates, as well as improved career choices and career acquisitions for students.
  • Develops marketing programs that promote career services to students, alumni, employers, faculty, and staff.
  • Coordinates and promotes field experience internship programs.

Marginal Duties

  • Performs all other duties as assigned.

Supervisory Responsibilities

Direct Reports:

  • May supervise Student Employees

Delegation of Work:

  • May assign work to subordinate(s)

Supervision Given:

  • May supervise the work of student workers

Qualifications

Required Education:

  • Bachelor's degree in Counseling, Career Coaching, Advising, or a related field.

Required Experience:

  • Minimum of three (3) year of related job experience, including experience in using a CRM system and in career coaching or guidance counseling.

License/Certification:

  • None required

Preferred Qualifications

  • Master's degree in Counseling, Career Coaching, Advising, or a related field is preferred.

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of the career coaching and guidance counseling functions in a higher education environment, and of the related trends, issues, and accepted practices.

Skills:

  • Good technical skills, including proficiency in MS Excel and in using CRM systems;
  • Strong analytical and problem solving skills;
  • Excellent interpersonal, communication, and customer service skills.

Abilities:

  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community.

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment.

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must have precise hand-eye coordination and the ability to identify and distinguish colors.

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Instruction/Training

  • Demonstrates the ability to orally convey subject or message clearly and concisely to the intended audience.
  • Generates interest and enthusiasm in the subject or message from the participants.
  • Responds to participants' reactions or comments, and adjusts delivery style and/or format of presentation as needed.
  • Possesses a thorough understanding of the subject or topic to provide practical responses to questions or issues.
  • Displays applicable visuals and provides appropriate written materials to support the presentation.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Student Advising/Assistance

  • Demonstrates the ability to advise and assist university students and/or prospective students with academic plans and course selection, financial options, career plans, and/or student opportunities.
  • Shares relevant knowledge and insight to apprise students of the university's programs and services.
  • Provides encouragement and guidance to foster student success.
  • Listens and responds to student requests and concerns with patience and understanding.
  • Treats students with respect.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

This job description may not encompass all duties and responsibilities associated with the position.

Last updated 4/27/2022 6:09 AM