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Assistant Director, Institutional Assessment

Basic Position Information

Job Code: 2221

Title: Assistant Director, Institutional Assessment

Department: Institutional Effectiveness

Essential Personnel: N

Job Family: Academic Administration

Job Sub-Family: Academic Affairs

FLSA Classification: E

Job Grade: 15

Grade Min: $58,809

Grade Mid: $70,571

UHD Succession Plan: N

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: Y

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Assistant Director, Institutional Assessment assists co-curricular departments with assessments and business process improvement.

Duties

  • Assists in promoting a university-wide culture of assessment through consultation, instruction, and professional development with faculty, staff, and administrators.
  • Assists in maintaining compliance with assessment-related accreditation standards, aligning those efforts with SACSCOC requirements.
  • Assists faculty, staff, and administrators in designing, implementing, and improving all aspects of the assessment of program-level effectiveness outcomes.
  • Develops learning and effectiveness outcomes; researches, develops, and selects valid and reliable assessment instruments aligned to outcomes.
  • Develops and coordinates data collection schedules; facilitates norming sessions and juried assessment of outputs; analyzes and summarizes qualitative and quantitative data.
  • Drafts assessment reports.
  • Coordinates the implementation of improvement strategies.
  • Collects and archives materials and information needed to document compliance with accreditation.

Marginal Duties

  • Performs all other duties as assigned.

Supervisory Responsibilities

Direct Reports:

  • None

Delegation of Work:

  • N/A

Supervision Given:

  • N/A

Qualifications

Required Education:

  • Master's Degree

Required Experience:

  • Minimum of three (3) years of related job experience, including experience with accreditation software

License/Certification:

  • None required

Preferred Qualifications

  • None

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of rubric and survey development, rubric norming, basic statistics, and qualitative and quantitative data analysis methods; knowledge of business process mapping, change, and development.

Skills:

  • Proficiency in using assessment tracking and data analysis tools; good technical skills, including proficiency in MS Office and statistical software; strong analytical and problem solving skills; excellent interpersonal and communication skills.

Abilities:

  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community.

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment.

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Computer/Automated System Proficiency

  • Proficient in the use of university applications or automated systems to perform job duties.
  • Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Research and Analysis

  • Applies knowledge and skills to collect and analyze relevant data and information.
  • Assesses benefits and risks, and prepares comprehensive reports of findings.
  • Submits recommendations for management's review and evaluation.

This job description may not encompass all duties and responsibilities associated with the position.

Last updated 4/27/2022 6:09 AM