Assistant Director, Enterprise Database and Data Warehousing Services

The Assistant Director, Enterprise Database and Data Warehousing Services manages a group of database administrators and developers within the Enterprise System department, and ensures that the Enterprise administrative, academic, and business intelligence systems and development processes deploy and run successfully.

• Manages a group of database administrators and developers within the Enterprise System department; serves as their backup.
• Performs the planning, design, implementation, validation, and maintenance of the database and the data warehousing environments for the Enterprise administrative, academic, and business intelligence systems.
• Provides senior-level technical support to the Enterprise Systems group by troubleshooting and debugging databases, applications, and programming issues.
• Assists with the design, development, implementation, scheduling, and maintenance of the interface process, data sets, and reports associated with the ERP system, integrated applications, and business intelligence systems.

• Performs other duties as assigned

Direct Reports:

• Full-time employees

Delegation of Work:

• Regularly assigns work to subordinate(s).

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees.

Required Education:

• Bachelor's degree in Information Technology, Computer Science, or a related field

Required Experience:

• Minimum of five (5) years of related job experience

License/Certification:

• None Required

• None

Knowledge:

• Comprehensive knowledge of ERP systems; knowledge of programming, web development, and PLSQL, knowledge of interfaces and web applications.

Skills:

• Superior technical skills, and proficiency in managing universal databases, middleware, data warehouses, and business intelligence systems; strong analytical and problem solving skills
• Excellent interpersonal and communication skills.

Abilities:

• Ability to analyze and extract data; ability to build queries and dashboards; ability to create reports; ability to manage people; ability to troubleshoot issues and think creatively; ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.

Primary Work Location:

• Works in some or all of the following environments during the working day; an office (6 to 8 hours); a classroom, training room, or an auditorium (2 to 4 hours).

Physical Demands:

• Work is usually performed in a typical interior work environment which does not subject the employee to any unpleasant elements individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.
• Must have the ability to identify and distinguish colors.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Customer Relations Management

• Ensures customer's needs and expectations are addressed within his/her department or section. (Customers can be students, external constituents, employees, or university guests.)
• Mentors and guides department/section staff by sharing knowledge and best practices to appropriately respond to customer's requests.
• Monitors staff interactions with customers for professional conduct, consistent application of university policies and procedures, and follow up of outstanding requests.
• Assumes responsibility for addressing complex or unusual requests.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Operations Management

• Manages department or section operations consistent with department/section goals and objectives.
• Administers the department/section budget ensuring effective utilization of financial resources and appropriate disbursement of funds.
• Fosters a cooperative and productive work environment through motivation, encouragement, and mentorship of staff.
• Ensures department/section compliance with university and department policies, procedures, and work rules.
• Keeps management apprised of department/section activities and issues requiring senior management input.

Problem Solving

• Formulates plans and strategies to proactively resolve anticipated problems.
• Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
• Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Supervision

• Supervises the work of staff employees.
• Sets clear goals and expectations within reasonable timeframes.
• Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
• Provides mentorship and guidance by sharing expertise and best practices.
• Supports staff by providing essential resources, professional development opportunities, and open communication.
• Promptly addresses performance issues with appropriate measures and discretion.