Ronald McDonland House Houston - Holcombe House Family Activities Ambassador
This position is for Fall 2021 and requires a minimum of 180 total hours during the Fall semester. Shifts are available Monday-Thursday during the 3:00 p.m. – 8:00 p.m. timeframe. The internship will last from approximately August 23rd – December 6th. Scheduling accommodations may be made for the right candidate.
Ronald McDonald House Houston offers a home away from home, providing care, compassion, and hope to families with seriously ill children being treated in the Texas Medical Center.
The family-centered care is critically important in providing health care to children, especially those with serious medical conditions, as it positions the parents of the child as the experts in their care. With a family-centered approach, all aspects of the structure and process of care are oriented towards supporting and involving the family with the goal of improving the quality of life, including psychosocial outcomes, clinical outcomes, resource distribution, and patient and family satisfaction.
Following this model, our Family Activities team ensures that the children in our home have a place to be a kid. Daily activities help children and parents staying in the home to adapt to transition of being taken from their normal environment and brought to the Texas Medical Center. All activities are designed to build rapport, create community, and can be adapted to a family’s individual needs to build security and confidence. Activities include self-expression through music, movement and art, supervised imaginative play, respite for parents, memory making, recreational activities and field trips for the family. Activities are created by Family Activities Manager and facilitated with the aid of interns and volunteers.
- Assist in the continued development and implementation of our Family Support Services program utilizing the Family-Centered Care model. This program will be intentional about providing support and resources to families and creates a caring, supportive, and joyful environment for all.
- To directly serve both families and patients by designing, facilitating and supporting Family Activities Programming (age level support/activity groups) and at least one (1) Special Event that provide a caring, supportive and fun environment for all the families in the House.
Family Activity Manager, Molly Weber Berg
Ronald McDonald House Houston, 1907 Holcombe Blvd, Houston, TX 77030
This is an unpaid internship unless you have been awarded college work/study funding.
DUTIES AND RESPONSIBILITIES
- Further develop Family Activities Program (age level support/activity groups). Manage and support by helping design curriculum and facilitating age-appropriate activities for residents of Holcombe House.
- Assess current curriculum, revise or create new material, and implement programming within the Family Activities schedule. This could be completed through creating and utilizing educational handouts and brochures, presentations, programs, social media, and/or special events.
- Create and plan at least one Special Event for families during the semester. (i.e. Wellness Day; International Fair, outdoor field day, carnival, etc). Must include one educational component as well as food and recreational activities.
- Assist RMHH staff with chaperoning off-site field trips, as COVID restrictions permit.
- Assist with meal service to families, as needed.
- Assist with and provide support to volunteers and staff assigned to supply inventory and organization.
- Capture photos and stories for use on RMH Houston social media page, within RMHH photo release and privacy guidelines.
- Assist with translation and interpretation of documents, helping non-English speaking family members enroll and participate in RMHH programs, as able.
- Attend Operations department and interdepartmental staff meetings, as applicable.
- Must have completed at least four semesters of college in degree applicable to role Currently enrolled undergraduate college student
- Successful completion of background check
- Agree to follow COVID-19 safety precautions including wearing facemask in common areas of the House, fully vaccinated.
- Prior experience managing children in school or camp setting preferred but not required
Due to serving an immune-compromised, high risk population, RMH Houston is making every effort to prevent the exposure and spread of COVID-19 amongst residents, volunteers, interns, and staff members in our programs. The following safety precautions are in place and continually reviewed to ensure measures are appropriate to current conditions.
- Facemasks are required while in common spaces of the House, other than short moments while eating or drinking.
- Tables and furniture are intentionally spaced out to provide room for social distance.
- Restrooms on the 1st floor are reserved for staff, volunteers, and interns only. Family residents must use the restroom provided in their private room.
- Increased schedule of professional housekeeping is provided 7 days/week.
- Plexiglass barriers have been installed at our welcome desk, registration desk, food serving line, and throughout the kitchen to provide additional safety.
- Essential Vendors, volunteers, and interns complete wellness questionnaire when arriving to the House.
- Proof of full vaccination is required for family-facing roles.
The physical demands described here are representative of those that must be met by a volunteer to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the volunteer is regularly required to walk distances, sit, and stand, exhibit hand/finger dexterity, see, talk and hear.
- The volunteer may be required to lift up to 15 pounds.
- The vision requirements include close, distance, peripheral, and depth perception.
- Experience working directly with patients and families
- Experience interacting compassionately with families in healthcare crisis
- Experience managing a team of volunteers
- Learn and practice empathetic listening skills
- Exposure to non-profit professionals
- Engage in a well-rounded professional experience which crosses over many areas of study
- Meet and work with various professionals within a supportive work environment
- Develop new skills and refine others
- Apply knowledge gained from coursework to actual work circumstances
- Letter of recommendation available upon successful completion of internship
- Experience developing and implementing program in social service setting
- Obtain growth and knowledge from a dynamic and reputable organization
- Go to
- Click Create New Account to submit application.
- When prompted on the next screen, enter Join Code RMHHINTERN to open the internship application.
- Upload résumé as part of application
For full consideration, applicants must submit both documents. After reviewing your completed application and résumé, our staff will contact you to discuss next steps. If selected for an interview, the interview will be virtual.