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Zafor Ahmed

Zafor Ahmed

Assistant Professor

Office: B493

Discipline: Management Information Systems (MIS)

Dr. Zafor Ahmed is an Assistant Professor of Information Systems Management (MIS) at the University of Houston-Downtown.   He received his PhD from the Sprott School of Business of Carleton University, Canada. Dr. Ahmed has worked for 13 years for the Bank of Canada (Reserve/Central Bank) where he occupied diverse roles with their information technology services (ITS) under the Financial Market & Banking Operations portfolio. Dr. Ahmed possesses over 15 years of industry experience in the area of IT project management, Enterprise Information Systems implementation and Cyber Security as well as a PMP (Project Management Professional) certification.


BSc (Computing and Business) Brock University, St.Catharines, ON, Canada

MSc​ (Computer Science) Brock University, St.Catharines, ON, Canada

​Ph.D. (MIS), Carleton University, Ottawa, ON, Canada

MIS 3302 Information Systems Foundation

MIS 4310 Technical Project Management

​MBA 6207 Information Systems Flows

Dr. Ahmed’s research has been published with well-respected academic journals including Journal of Information Technology Theory & Application (JITTA), and International Journal of Information Management (IJIM).  Dr. Ahmed’s research interest focuses on enterprise systems (ES/IS) implementation, stakeholder engagement, control configurations & control balancing, virtual teams, network and sentiment analysis, and Agile transformations.


Dr. Ahmed is a recipient of ‘2015 GTECH Distinction Award’ for successfully delivering Canadian Government’s Regulatory Reporting System (RRS). He also received ‘BIMTECH-STOUGH Young Scholar Award 2015’, and ‘Dr. G.D. Sardana Young Scholar Award 2019’ for his outstanding research contributions at the International Conference on Management Cases (ICMC), New Delhi, India and ​Marian & Speros Martel Endowed Professorship 2020-2021 at the University of Houston-Downtown.


  1. Eryilmaz, E., Thoms, B., Ahmed, Z, and Lee, KH. (2020). Effects of recommendations on message quality and community formation in online conversations Education and Information Technologies, 1-20

  2. Zafor Ahmed, Kumar, V. Kumar, U & Eryilmaz, E. (2019). Social Capital and ICT Intervention: A Holistic Model of Value. Pacific Asia Journal of the Association for Information Systems (PAJAIS) Vol. 11, Issue 4, (December 2019)


  1. ​Evren Eryilmaz, Brian Thoms, Zafor Ahmed & Kuo-Hao Lee (2019). Affordances of Recommender Systems for Disorientation in Large Online Conversations. Journal of Computer Information Systems.

  2. Zafor Ahmed (2018). Explaining the Unpredictability: A Social Capital perspective on ICT InterventionInternational Journal of Information Management (IJIM). 38 (1), pp. 175-186.         

  3. Zafor Ahmed (2017). Government IS Implementation: A Framework for Stakeholder Orientation.
    Journal of Information Technology Theory and Application (JITTA), 18 (2), August 2017

  1. Zafor Ahmed, Vinod Kumar, Uma Kumar (2017). Managing Critical Success Factors for IS Implementation: A Stakeholder Engagement and Control Perspective. Canadian Journal of Administrative Sciences (CJAS).  DOI: 10.1002/cjas.1441

  2. Zafor Ahmed, Uma Kumar, Vinod Kumar (2016). COTS Implementation through Process and Control Perspective: A Canadian Government Case. Journal of Information Technology Case and Application Research (JITCAR) Vol. 18, No. 2, pp. 72-92, 2016.



  1. Zafor Ahmed, Vinod Kumar and Uma Kumar, & Evren Eryilmaz (2019). Sustainable Business and Competitive Strategies : Retail Industry and E-Marketing.  A. K. Day and H. Lehtimaki (Eds), Bloomsbury- India, pp. 193-207, 2019

  2. Eryilmaz, E., Thoms, B., Ahmed, Z., & Sandhu, A. (2020). Integrating Learning Analytics to Measure Message Quality in Large Online Conversations, Proceedings of Hawaii International Conference on System Sciences (HICSS-53), January 8-10, 2020, Maui, Hawaii

  3. Zafor Ahmed, Uma Kumar, Vinod Kumar, & Evren Eryilmaz (2019). An Explanatory Framework for Agile Value Creation. International Conference on Management Cases, December 2019 (ICMC 2019), New Delhi, India

  1. Z. Ahmed, V. Kumar and U. Kumar, “Enterprise COTS Implementation and Control Dynamics”, in Evolving Business Models in Ecosystem of Disruptive Technologies and Social Media, A. K. Day and H. Lehtimaki (Eds), Bloomsbury- India, pp. 193-207, 2018

  1. Zafor Ahmed (2018). Enterprise IS implementation from a CSF Perspective, Australia-New Zealand Academy of Management (ANZAM) 2018, Auckland – New Zealand 

  1. Zafor Ahmed, Vinod Kumar & Uma Kumar (2018). Enterprise COTS Implementation and Control Dynamics. International Conference on Management Cases 2018 (ICMC), New Delhi, India

  1. Zafor Ahmed & Ahmed Ibrahim (2017). Social Capital and ICT Intervention: A Search for Relational Context. European Conference on Information Systems (ECIS 2017), Portugal

  2. Zafor Ahmed, Uma Kumar & Vinod Kumar (2015). COTS Implementation in a Canadian Government Organization. Understanding work experiences from multiple perspectives: New paradigms for organizational excellence, Edited by D. G Sardana and T. Thachenkery, 01/2015: pages 253; Bloomsberg Publishing India Pvt. Limited, New Delhi.

  3. Zafor Ahmed & Uma Kumar (2014) Multi-Party packaged solution implementation: A Case study of Canadian Government Organizations. International Conference on Management Cases 2014 (ICMC), New Delhi, India

  4. Zafor Ahmed & Shaobo Ji (2013) Business Analytics: What drives the value? Information Resource Management 2013 (Conf-IRM), Natal, Brazil

  5. Zafor Ahmed & Shaobo Ji (2012) Cloud Computing: Current state and Challenges, INFORMS 2012 annual meeting, Beijing, China

Last updated 3/23/2021 4:46 AM