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Help Desk Button Faculty & Staff Students

Blackboard Support

Contact Information

Information Technology Office
Location: S700
Phone: (713) 221-8400

Help Desk

Location: A700
Phone: (713) 221-8031 (x3000)
Help Desk website

Student Technology Services

Location: S800/C300/B200
Phone: (713) 221-8540

Technology Learning Services

Location: A700 (TTLC)
Phone: (713) 221-8200


View IT Support Hours

UHD Information Technology Staff

Information Technology Leadership and Business Services
Associate Vice President of Information Technology Hossein Shahrokhi
Executive Director of Information Technology Vacant
Information Security and Compliance Officer Jon Garza
Senior IT Project Manager and Compliance Analyst Kimberley Solomon
Director, Information Technology Business Services Jacqueline Smith
Business Administrator III Patrick Strong
Administrative Assistant II Burgundi Lemond
Financial Assistant II Cheryl King
Enterprise Systems
Director of Enterprise Systems Kong Yin
IT Project Manager and Business Analyst II Kassidy Green
Functional Analyst III Lupe Gongora
Functional Analyst II Bonnie Mar
Functional Analyst I Roxanne Rivera
Oracle System Analyst III Vacant
Oracle System Analyst III Leon Yueh
Oracle System Analyst III Premalatha Chinnasami
Oracle System Analyst III Venugopal Janapati
Oracle System Analyst III Vacant
Oracle Programmer Analyst Nancy Yang
Assistant Director, Enterprise Systems Vacant
Assistant Director, Enterprise & Data Warehousing Services Gabriela Leal Kardoud
Database Administrator Sharyn Coffer
Database Administrator Michael Tilley
Web Programmer IV Vacant
Assistant Director, Web Applications & Sharepoint Systems Chris Reynolds
Web Programmer IV Mario Flores
Web Programmer III Michael Sheiman
Web Programmer II Chris Bowes
Web Master Frederick Gregory
Network Application Specialist II Rose Garza
Computing, Telecommunications and Video Operations
Director of Computing, Telecommunications & Video Network Miguel Ruiz
Assistant Director, Networking Infrastructure Steve Cachia
Telecommunications Analyst Victor Montejano
Telecommunications Specialist Jose Ayala
Telecommunications Technician Jimbo Herrera
Video Network and Audio Video Specialist Jose Villatoro
Video Network and Audio Video Specialist Reginald Pickens
Manager, Data Center and Storage System Christopher Stewart
Data Center Specialist II Dominic Brasted
Data Center Specialist I Javier Diaz
Supervisor, Computing Operations Anthony Samudio
Computing Operations Specialist II Stephen Guerra
Computing Operations Specialist II Keenan Myrow
Computing Operations Specialist I Brady Hoffman
Computing Operations Specialist Assistant Justin Clay
Coordinator, Information Technology Equipment Inventory Dewayne Loville
Technical Services
Director of Technical Services Grace Davila
Assistant Director, Technical Services Vacant
Systems Administrator IV Kenny Torres
Systems Administrator I Berry Bryant
Systems Administrator I Vacant
Assistant Director, Networking Infrastructure Laura Montelongo
Network Analyst III Frank Reyna
Unix Systems Administrator IV Vince Esquivel
Systems Integration Administrator Franklin Phan
Sharepoint Administrator Patrick Hardesty
Technology Learning Services
Director of Technology Learning Services John Lane
Associate Director, Technology Learning Services Vacant
Support and Training Specialist III Will Robinson
Support and Training Specialist II LoShon Harvey
Support and Training Specialist I Manuel Fernandez
Manager of IT Training and User Development Devin Dabney
Technology Trainer II John WIlliams
Technology Trainer I Matthew Mello
Assistant Director, Technology Learning Services Lloyd Matzner
Manager, Classroom Technology and Event Support Nikhil Bhatt
Multimedia Engineer III David McCoy
Multimedia Engineer II Richard Vara
Manager, Video Production and Digital Signage Services Albert Holden
Video Engineer II Chris Latson
User Support Services
Director of User Support Services Said Fattouh
Assistant Director, User Support & Help Desk Services Cheryl Robertson
IT Project Support Specialist Megan Lee
Manager of User Services Oscar Delacruz
User Support Specialist IV Cesar Mogollón
User Support Specialist IV Thomas McBride
User Support Specialist III Shane Vaz
User Support Specialist III Adrian Bermudez
User Support Specialist II Syeda Sikandar
User Support Specialist II vacant
User Support Specialist I Janet Ibarra
User Support Specialist I Michele Pineda
Network Application Specialist I Juan Palos
IT Services Manager (Shea Building) Amanda Jones
User Support Specialist II Khoa Phan
IT Services Manager (Commerce Building) Hitesh Patel
User Support Specialist II Carlos Garza
IT Services Manager (UHD Northwest) Marcelo Saldivia
IT Lab Services Manager Wajid Iqbal
Systems Administrator I Ruben Diaz



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Last updated or reviewed on 2/17/15

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