Test Best Practices

Non-UHD Bb Login Request

Frequently Asked Questions

Report Problem/Ask Question

The list of supported browsers and operating systems for the current version of Blackboard can be found at http://www.uhd.edu/blackboard/supported_browsers.html. 

Please note that mobile devices (smartphones, tablet computers) do not have supported operating systems and should not be used for Blackboard testing.

Run the “Test Your Browser” Module

The Browser Test tool performs a series of diagnostic tests to help users identify and/or resolve common configuration problems. The Browser Test module provides ample data for configuring your computer to work more efficiently with Blackboard. If you haven’t installed this module, visit the Browser Test Module PDF document for instructions.

This module will check for:

• Supported Browsers
• Check to ensure you have a compatible version of Java.  Click the “Java Test” button on the Browser Test results page. You should have Java version 6 . If you don’t, click the free download link on the Free Java Download at the java website www.java.com. All you need is the “JRE” file.
• Check to ensure pop-ups are turned off.
• Check to ensure third party file types can be viewed.

Save at least every few minutes  BUT if you’re answering questions quickly, don’t click Save repeatedly. Blackboard has an automatic save function that runs in the background during a test and clicking save repeatedly can interfere with the auto save process.

Allow time for the system to respond

(Look for the green progress bar at the bottom of the screen.) If the test presents one question at a time, your answers will be automatically saved as you go. You do not have to save each question.

If the exam allows you to go back to a previous question, use the back or forward buttons provided in the test window.

Use of the back or forward button triggers the Blackboard autosave function.